Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Veronica Sumpter

Brooklyn,NY
Veronica Sumpter

Summary

Highly adaptable individual bringing 15+ years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership with a strong desire to take on new challenges. Devoted to giving every customer a positive and memorable experience

Overview

15
years of professional experience

Work History

Amazon
Brooklyn , NY

Associate
12.2021 - 10.2023

Job overview

Pick and pack groceries for the driver to deliver to the customers.

United States Postal Service
New York, NY

Letter Carrier
06.1989 - 06.2019

Job overview

  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Case and deliver parcels for addresses on route.
  • Provided assistance to customers complaints
  • Handled customer complaints and problem solving

Wideband Jewelry Co
New Rochelle, NY

General Laborer
08.1984 - 05.1985

Job overview

Solder each individual gold scraps for jeweler to prepare jewelry for sale.

Took a count of each gold piece from the machine for stock

Education

PEDC MORGAN GMF
New York , NY

OJI from On The Job Instructor
02.1995

University Overview

Feb 15 1995 to Feb 22 2015

Primerica Financial Services
New York, NY

Insurance Agent from Life Insurance
09.2008

University Overview

Sep 19, 2008 to July 9, 2010

Skills

  • Friendly and hardworking
  • Strong work ethic
  • Dependable independent worker
  • Work well with others
  • New Hire Training
  • Customer Engagement
  • Decision-Making

Timeline

Associate

Amazon
12.2021 - 10.2023

Letter Carrier

United States Postal Service
06.1989 - 06.2019

General Laborer

Wideband Jewelry Co
08.1984 - 05.1985

PEDC MORGAN GMF

OJI from On The Job Instructor

Primerica Financial Services

Insurance Agent from Life Insurance
Veronica Sumpter