Summary
Overview
Work History
Education
Skills
Timeline
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Veronica thompson

palm bay

Summary

Proven track record at Walmart, showcasing exceptional customer service and problem-solving skills. Thrived in roles requiring adaptability and teamwork, significantly enhancing productivity and project success. Demonstrated excellence in communication and quality assurance, contributing to high-stakes project launches and exceeding daily targets.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Stocking & Unloading

Walmart
04.2019 - 07.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.

Cashier & Front End Services

Walmart
04.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Quality Assurance Analyst

Walmart Distribution
01.2018 - 03.2019
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Played key role in successful launch of multiple high-stakes projects by prioritizing critical test areas and resource allocation.

Order Filler

Walmart Distribution
01.2018 - 03.2019
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
  • Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.
  • Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.

Education

Largo High School
Upper Marlboro, MD
05-2007

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking Abilities
  • Excellent communication

Timeline

Stocking & Unloading

Walmart
04.2019 - 07.2020

Cashier & Front End Services

Walmart
04.2019 - 07.2020

Quality Assurance Analyst

Walmart Distribution
01.2018 - 03.2019

Order Filler

Walmart Distribution
01.2018 - 03.2019

Largo High School

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Veronica thompson