Veronica Tinoco
San Jose,CA
Summary
Professional Administrative Secretary with experience in managing office operations, scheduling, and correspondence. Strong focus on team collaboration and achieving outcomes. Highly adaptable, reliable, and skilled in organizing, multitasking, and maintaining confidentiality. Known for effective communication and problem-solving abilities, contributing to a productive work environment.
Overview
9
9
years of professional experience
Work History
Caregiver Provider
In-Home Supportive Services
San Jose, CA
06.2025 - Current
- Achieved efficient meal preparation through organized grocery list creation. Enhanced household management by implementing effective meal planning strategies. Maintained a clean and orderly kitchen environment post-meals. Optimized laundry workflow by effectively sorting, washing, drying, folding, and ironing clothing items
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored clients' overall health and well-being and noted significant changes.
- Scheduled daily and weekly care hours for client caseload.
- Provided transportation for clients to medical appointments or social engagements as needed
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Instructional Assistant
Evergreen Elementary School District
San Jose, CA
10.2024 - Current
- Provided direct support for students with spinal muscular atrophy disorder. Assisted with wheelchair access and necessary equipment for sitting, standing, and toilet seating. Supported mobility with walker assistance.
- Supported classroom activities by preparing instructional materials and resources.
- Collaborated with special education staff to facilitate inclusive learning environments for all students.
- Implemented classroom management techniques to ensure a safe and productive learning environment.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported student learning objectives through personalized and small group assistance.
- Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
- Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Maintained safety and security by overseeing students in recess environments.
- Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
- Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
- Assisted in collecting and analyzing data from various assessments to identify trends that informed future instruction plannin
- Provided performance feedback to help students understand strengths and areas for improvement.
- Managed classroom materials inventory, ensuring necessary supplies were available for daily lessons and activities.
- Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Participated in professional development workshops to stay current with educational best practices.
- Implemented strategies to maintain safe and respectful learning environment, encouraging positive student behavior.
- Provided comprehensive support for students with learning disabilities, enabling them to achieve academic success
- Increased student participation by incorporating hands-on learning experiences into lesson plan
- Enhanced student motivation by recognizing and celebrating their academic achievements and milestones.
- Copied, organized, and distributed classroom assignments or other paperwork
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Monitored student behavior in classes, laboratories, and on field trips for unsafe or rule-breaking concerns
Substitute Secretary, Health Clerk and Instructional Aide
Evergreen School District
San Jose, CA
03.2017 - 09.2024
- Oversaw front office operations, providing support to parents, students, staff, and visitors. Directed phone communications and executed data entry with precision. Managed administrative tasks including typing, filing, and photocopying. Coordinated faxing, scanning, and printing processes. Developed and maintained spreadsheets and work orders. Leveraged Word, Excel, and PowerSchool for effective management of student records and reports. Facilitated correspondence and ensured organized documentation and materials.
- Oversaw the management of student health records, ensuring accuracy in data entry and efficient filing processes. Coordinated communication with parents regarding student health needs and collaborated with the school nurse on health inventory and assessments. Led efforts to maintain a clean and organized health office environment.
- Enhanced student academic performance through targeted support in writing, reading, math, and testing. Achieved effective IEP implementation, resulting in improved student engagement. Streamlined preparation and organization of instructional materials, contributing to a more efficient learning environment. Fostered a positive atmosphere during recess, lunch, and field trips through effective supervision. Delivered personalized instruction in small groups and individually, leading to increased student confidence. Optimized attendance, filing, grading, and scoring systems for better administrative efficiency.
- Coordinated daily administrative tasks to support seamless school management.
Education
High School Diploma - Administrative Assistant
Gunderson High School
San Jose, CA06-2004
Medical Assistant Terminology - Medical
Central County Occupational Center
San Jose, CA12-2010
Office Specialist I, II, III - Clerical
Metropolitan Adult Education Program
San Jose, CA02-2011
Clinical Unit Secretary (Ward Clerk) - Medical
Central County Occupational Center
San Jose, CA05-2011
Administrative Assistant - Administration
Metropolitan Adult Education Program
San Jose, CA05-2011
Skills
- Bilingual communication in English and Spanish
- Detail-oriented data management
- Oversee attendance tracking
- File system maintenance
- Efficient copy production
- Data scanning
- PowerSchool proficiency
- Proficient in Word
- Advanced Excel proficiency
- Proficient typing skills
- Multitasking and organization
- Meal preparation
- Housekeeping tasks
- First aid and safety
- Flexible schedule and availability
- Team collaboration
- Medication and appointment reminders
- HIPAA compliance
- Client documentation
- ADL assistance
- Complex Problem-solving
- Transportation services
- Medical records management
- Reliability and punctuality
- Nutrition
- Attentive to people
- Clear communication
Languages
English
Spanish
Timeline
Caregiver Provider
In-Home Supportive Services
06.2025 - Current
Instructional Assistant
Evergreen Elementary School District
10.2024 - Current
Substitute Secretary, Health Clerk and Instructional Aide
Evergreen School District
03.2017 - 09.2024
High School Diploma - Administrative Assistant
Gunderson High School
Medical Assistant Terminology - Medical
Central County Occupational Center
Office Specialist I, II, III - Clerical
Metropolitan Adult Education Program
Clinical Unit Secretary (Ward Clerk) - Medical
Central County Occupational Center
Administrative Assistant - Administration
Metropolitan Adult Education Program