Veronica Torres
Kissimmee,FL
Summary
Results-driven professional with extensive experience at MWI Animal Health, excelling in order processing and quality control. Proven ability to enhance productivity through effective RFID scanning and packaging. Recognized for maintaining high standards of cleanliness and safety while fostering a collaborative work environment. Strong attention to detail and commitment to customer satisfaction.
Overview
12
12
years of professional experience
Work History
Warehouse Operator
MWI Animal Health
Orlando, FL
03.2021 - Current
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Assisted in packaging and labeling of products for shipment, adhering to company standards.
- Processed orders accurately, efficiently and within specified timeframes.
- Utilized scanners and RF devices for tracking purposes.
- Maintained a clean work environment by adhering to safety protocols at all times.
Cashier Helper
McDonald's
Kissimmee, FL
02.2019 - 02.2021
- Issued receipts, change and refunds to customers to promote smooth operations.
- Assisted cashiers with transactions, restocking shelves, and bagging items.
- Maintained a clean work environment by wiping down counters and surfaces regularly.
- Swept and mopped front end during shifts to maintain professional appearance.
- Balanced register drawers at the end of each shift.
Food and Beverage Attendant
Walt Disney World Resort
Orlando, FL
07.2013 - 04.2016
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stocked service stations with ice, napkins and straws.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Prepared and served drinks and food items according to company standards.
- Stocked displays with new and transferred merchandise.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Stocked customer service stations with paper products or beverage preparation items.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Maintained a positive attitude towards coworkers and customers at all times.
- Supported serving staff in delivering accurate and well-presented food orders.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
- Replenished stocking stations with utensils, condiments and napkins.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Some College (No Degree) - Medical Billing And Coding
Florida Technical College
Orlando, FLSkills
- RFID scanning
- Quality control
- Order processing
- Container packing
- Packaging and labeling
- Packing and wrapping
- Labeling and boxing
Languages
English
Professional
Spanish
Professional
Timeline
Warehouse Operator
MWI Animal Health
03.2021 - Current
Cashier Helper
McDonald's
02.2019 - 02.2021
Food and Beverage Attendant
Walt Disney World Resort
07.2013 - 04.2016
Some College (No Degree) - Medical Billing And Coding
Florida Technical College
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