Luz Veronica Trevino
Gibbon,NE
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Gibbon Public Schools
Gibbon, NE
12.2013 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Prepared cash deposits from school activities and made bank deposits.
- Reconciled account balances and financial documentation such as bank statements, cash receipts, and school accounts.
- Placed orders for all classroom and office supplies.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Processed student registrations and withdrawals.
- Documented attendance, grades and test scores to update permanent records.
- Participated in meetings, workshops and seminars to covey or gather information to perform functions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Maintained clean reception area to promote positive, professional environment for clients.
Blood Reorder
American Foods Group LLC, Gibbon Packing Co.
Gibbon , NE
07.2009 - 10.2013
- Collect cow ear tags and back tags.
- Record cow ear tags and back tags.
- Keep count of cow lots and blood.
Education
No Degree - Criminal Justice
Central Community College
Grand Island, NEGED -
Central Community College, Kearney NE
Kearney, NE 6884006.2013
Skills
- Professional and Courteous
- Judgment and Decision Making
- Multi-Line Telephone Systems
- Task Prioritization
- Confidentiality and Data Protection
- Multitasking and Time Management
- Document and File Management
- Appointment Coordination
- Strong Organizational Skills
- Clerical Staff Oversight
- Critical Thinking
- Cash Drawer Management
- Bilingual in Spanish and English
- Accounting and Bookkeeping
- Visitor Relations
- High Volume Phone Inquiries
- Fast Learner
- Customer Service
- Problem Solving
- Staff Orientation and Training
- Mail Routing and Distribution
- Data Entry
- Document Sorting
- Reception Duties
Languages
Spanish
English
Timeline
Administrative Assistant
Gibbon Public Schools
12.2013 - Current
Blood Reorder
American Foods Group LLC, Gibbon Packing Co.
07.2009 - 10.2013
No Degree - Criminal Justice
Central Community College
GED -
Central Community College, Kearney NE
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