Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Veronica Turko

Spokane,WA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager 1

HMSHOST
07.2022 - Current
  • Places orders for individual units, receives good, processes invoices
  • Assists the GM with day-to-day operations, working effectively and productively with all team members
  • Completes opening, daily and closing checklists/procedures in accordance with company policies/procedures
  • Ensures equipment is in good working order
  • Operates cash register and voids transactions as needed while following company cash handling policies and procedures, and maintains proper security of cash at all times
  • Works well in a team setting, providing support and guidance
  • Demonstrates strong organizational and time management skills while managing multiple projects
  • Recruits, interview's and hires employees and implements mentoring program to promote positive feedback and engagement
  • Managed and motivated employees to be productive and engaged in work
  • Maintained professional, organized, and safe environment for employees and customers
  • Maximized performance by monitoring daily activities and mentoring team members
  • Cultivated interpersonal skills by building positive relationships with others.
  • Conducts physical inventory count every month

Barista

HMSHOST
10.2021 - 07.2022
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
  • Controlled line and crowd with quick, efficient service
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards
  • Used POS system to accurately enter orders and process payments
  • Proven ability to learn quickly and adapt to new situations
  • Promoted additional items with beverages, increasing store sales

Dietary Aide/Dishwasher

Touchmark Assisted Living Facility
08.2019 - 10.2021


  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area
  • Providing a warm and inviting dining experience for residents
  • Serving meals and beverages
  • Ensuring dining room is clean, attractive, and operating smoothly

Education

Certificate - Esthetician

Spokane Community College
Spokane, WA
06.2023

Skills

  • Hiring and Training
  • Staff Training and Development
  • Team Leadership
  • Teamwork and Collaboration
  • Employee Coaching and Mentoring
  • Customer Service
  • Task Delegation
  • Attention to Detail
  • Organization and Time Management
  • Policy Implementation
  • Food Safety

Languages

Russian
Native or Bilingual

Certification

  • Daily Operations Training
  • Food Handlers

Timeline

Manager 1

HMSHOST
07.2022 - Current

Barista

HMSHOST
10.2021 - 07.2022

Dietary Aide/Dishwasher

Touchmark Assisted Living Facility
08.2019 - 10.2021

Certificate - Esthetician

Spokane Community College

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Veronica Turko