Veronica Ulloa
Houston
Summary
Detail-oriented professional with strong data analysis and report writing skills. Proven ability to maintain accurate records and ensure compliance with data entry processes, driving efficiency and accuracy in assessment procedures.
Overview
27
27
years of professional experience
Work History
Assessment Specialist
YWCA of Houston
Houston
05.2023 - Current
- Maintained detailed records of assessments and participant interactions for future reference.
- Assisted in running reports on assessment findings for data entry.
- Prepared detailed reports summarizing findings from assessments.
- Organized and maintained electronic and physical files efficiently.
- Inputted data accurately into company databases and systems.
- Reviewed documents for completeness and accuracy before processing.
- Monitored data entry processes for compliance with company standards.
- Checked completed work for errors or duplicate information before submission.
- Entered large volumes of information into spreadsheets quickly and accurately.
- Researched and updated customer records in database system.
- Assisted other team members with complex data entry tasks as needed.
- Verified accuracy of data by cross-referencing with source documents.
- Communicated effectively with colleagues, customers, and vendors via email, phone, or in person.
Warehouse Manager
High Energy Lighting
Houston
10.2011 - 06.2018
- Supervised team to ensure efficient material handling processes.
- Implemented safety protocols to maintain a secure working environment.
- Managed daily warehouse operations for high-energy lighting products.
- Coordinated inventory management and stock replenishment activities.
- Trained new employees on best practices in warehouse procedures.
- Maintained accurate records of shipments and deliveries.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Resolved customer complaints related to product quality or delivery issues.
- Reviewed and verified billing discrepancies to ensure accuracy and compliance.
- Managed invoicing processes for multiple clients using specialized software systems.
- Generated detailed reports on invoicing activities for internal audits.
- Assisted in training new staff on invoicing procedures and best practices.
- Communicated effectively with clients regarding billing inquiries and adjustments.
Data Entry Clerk
National Oak Distributors Inc.
Houston
03.2009 - 09.2010
- Pulled and organized orders for efficient shipping and distribution.
- Contributed to process improvements for faster order fulfillment efficiency.
- Communicated effectively with supervisors regarding inventory discrepancies and needs.
- Checked for accuracy of items pulled and ensured that all orders were complete.
- Stacked boxes on pallets for shipment or storage.
- Pulled orders from shelves and replenished stock to keep merchandise readily available for purchase.
- Pulled orders from shelves to fulfill customer requests.
- Prepared products for packaging and shipping according to company specifications.
- Printed labels, affixed them to boxes, and prepared shipments for delivery.
- Prepared shipment labels.
- Collaborated on data entry projects to meet deadlines.
- Supported inventory tracking through precise data input.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Scanned documents into appropriate databases for storage purposes.
- Contacted customers via phone or email to address data inquiries.
- Reviewed existing information for accuracy and made necessary corrections.
- Assisted colleagues with resolving any issues related to data entry operations.
- Reviewed and updated account information in company computer system.
Order Puller
O'Reilly Auto Parts Distribution Center
Houston
02.1999 - 07.2000
- Operated forklifts and pallet jacks to transport materials safely.
- Pulled and organized orders for efficient shipping and distribution.
- Maintained a clean and organized workspace to ensure safety compliance.
- Communicated effectively with supervisors regarding inventory discrepancies and needs.
- Checked for accuracy of items pulled and ensured that all orders were complete.
- Stacked boxes on pallets for shipment or storage.
- Pulled orders from shelves to fulfill customer requests.
- Participated in physical inventories when requested by management.
- Printed labels, affixed them to boxes, and prepared shipments for delivery.
- Reported any damaged or defective items found during order picking process.
- Prepared shipment labels.
Education
GED -
HCC Southeast College
Houston, TX11-1996
Skills
- Data analysis
- Report writing
- Database management
- Data accuracy verification
- Assessment procedures
- Inventory management
- Customer service
- Effective communication
- Adaptability to change
- Attention to detail
- Multitasking
- Teamwork
Timeline
Assessment Specialist
YWCA of Houston
05.2023 - Current
Warehouse Manager
High Energy Lighting
10.2011 - 06.2018
Data Entry Clerk
National Oak Distributors Inc.
03.2009 - 09.2010
Order Puller
O'Reilly Auto Parts Distribution Center
02.1999 - 07.2000
GED -
HCC Southeast College