Veronica Valerio
San Antonio,TX
Summary
Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Director, Operating Room/Derm/Endocrinology
JBSA Lackland AFB
San Antonio, TX
06.2019 - 06.2024
- Executed initiatives to optimize patient safety and directed clinical services and operations to deliver high-quality care.
- Oversaw and appraised the job performance of 107 assigned employees. Advised department supervisors on clinical practice standards.
- Engaged in the preparation of Military Health System unit specific budgets.
- Created policies and procedures to ensure compliance with Military and Federal regulations.
- Monitored and ensured compliance with hospital policies, procedures, protocols, and accreditation standards.
- Collaborated with cross-functional teams to optimize patient care delivery practices.
- Engaged in collaborative discussions with key stakeholders to identify and resolve challenges within the assigned department.
- Facilitated the implementation of continuing education programs, overseeing the orientation of new hires and providing ongoing training for existing staff members, and mentoring newly assigned personnel.
- Assessed the implementation of novel technologies and equipment in the assigned department.
- Managed all aspects of department operations, such as scheduling, staffing requirements, supply management, equipment maintenance and monitoring the operating budget.
- Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.
- Implemented infection control measures according to established protocols.
- Provided leadership support during times of crisis or emergency situations.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Implemented changes needed to correct deficiencies found during government inspections.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Established solid relations with leadership and staff by actively participating in board meetings, coordinating interdepartmental information exchanges, and fostering effective communication.
International Health Specialist/Air Advisor
Ramstein Air Base
Landstuhl, DEU
05.2016 - 06.2019
- Strengthened security cooperation and partner capacity by building partnerships with other nations through military health-related activities and exchanges.
- Regularly evaluated the potential health hazards faced by partner nations and maintained readiness to support global health initiatives, humanitarian aid efforts, and response to major disasters.
- Aligned military exchanges, training, and exercises with combatant command campaign plans throughout all phases of conflict to optimize conditions through health-related opportunities that adhere to the guidelines set forth in the National Security Strategy,
National Defense Strategy,
and National Military Strategy. - Conducted Global Health Engagement activities to enhance partner nation's critical capabilities and capacities, ultimately leading to greater self-sufficiency and expanding United States' partnerships in diverse sectors.
Assistant Director, Aerospace Medicine/Nurse Manager, Patient Coordinator
Ramstein Air Base/JBSA Lackland Air Force Base
Ramstein/San Antonio, DEU - TX
08.2012 - 05.2016
- Responsible for evaluating the performance of a 74-person unit, including reviewing task completion, prioritization, and report quality.
- Successfully optimized the health and functional well-being within our aviation community by offering prompt and adaptable services. Delivered a complete spectrum of acute, routine, preventive healthcare solutions for Active duty flyers as well as firefighting professionals and Special operations personnel in need of flight-related medical clearances.
- Managed personnel workflow with task assignment, progress tracking, and providing assistance when needed.
- Maintained compliance with safety regulations and flying requirements for all assigned personnel.
- Established and maintained a culture of exemplary customer service at all levels within the organization.
- Directed special projects and oversaw daily operations.
- Successfully optimized flight/special duty operations through effective management of staff, financials, and key performance indicators.
- Drafted mission and vision statements to outline objectives and motivate employees.
- Engaged with key stakeholders to proactively address concerns and implement innovative solutions.
- Planned and conducted team meetings to discuss business performance and relay current and continuing objectives.
- Assisted staff members with patient care, clinical practice, and professional development guidance.
Education
MBA - Health Administration
Trident University International
Cypress, CA03-2018
Master of Science - Health Education
Trident University International
Cypress, CA03-2018
Skills
- Strategic Planning
- Data Analysis
- Operations Management
- Policy administration
- Process Improvement
- Staff Training
- Interpersonal Relations
- Decision-Making
- Adaptability
- Teamwork and Collaboration
- Written Communication
- Computer Skills
- Task Prioritization
- Continuous Improvement
- Good Judgment
- Problem-solving abilities
- Time Management
- Business Planning
- Staff Development
- Financial Management
- Creative Direction
- Meeting facilitation
- Regulatory Compliance
- Staff Coordination
- Staff Management
- Task Delegation
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Medical-Surgical Certification
- Basic Life Support
- Advance Life Support
- Pediatric Advanced Life Support
- Tactical Combat Casualty Care
Timeline
Assistant Director, Operating Room/Derm/Endocrinology
JBSA Lackland AFB
06.2019 - 06.2024
International Health Specialist/Air Advisor
Ramstein Air Base
05.2016 - 06.2019
Assistant Director, Aerospace Medicine/Nurse Manager, Patient Coordinator
Ramstein Air Base/JBSA Lackland Air Force Base
08.2012 - 05.2016
MBA - Health Administration
Trident University International
Master of Science - Health Education
Trident University International
- Medical-Surgical Certification
- Basic Life Support
- Advance Life Support
- Pediatric Advanced Life Support
- Tactical Combat Casualty Care
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