Veronica Valerio
San Antonio,TX
Summary
Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Director, Operating Room/Derm/Endocrinology
JBSA Lackland AFB
San Antonio , TX
2019.06 - 2024.06
- Executed initiatives to optimize patient safety and directed clinical services and operations to deliver high-quality care.
- Oversaw and appraised the job performance of 107 assigned employees. Advised department supervisors on clinical practice standards.
- Engaged in the preparation of Military Health System unit specific budgets.
- Created policies and procedures to ensure compliance with Military and Federal regulations.
- Monitored and ensured compliance with hospital policies, procedures, protocols, and accreditation standards.
- Collaborated with cross-functional teams to optimize patient care delivery practices.
- Engaged in collaborative discussions with key stakeholders to identify and resolve challenges within the assigned department.
- Facilitated the implementation of continuing education programs, overseeing the orientation of new hires and providing ongoing training for existing staff members, and mentoring newly assigned personnel.
- Assessed the implementation of novel technologies and equipment in the assigned department.
- Managed all aspects of department operations, such as scheduling, staffing requirements, supply management, equipment maintenance and monitoring the operating budget.
- Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.
- Implemented infection control measures according to established protocols.
- Provided leadership support during times of crisis or emergency situations.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Implemented changes needed to correct deficiencies found during government inspections.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Established solid relations with leadership and staff by actively participating in board meetings, coordinating interdepartmental information exchanges, and fostering effective communication.
International Health Specialist/Air Advisor
Ramstein Air Base
Landstuhl , DEU
2016.05 - 2019.06
- Strengthened security cooperation and partner capacity by building partnerships with other nations through military health-related activities and exchanges.
- Regularly evaluated the potential health hazards faced by partner nations and maintained readiness to support global health initiatives, humanitarian aid efforts, and response to major disasters.
- Aligned military exchanges, training, and exercises with combatant command campaign plans throughout all phases of conflict to optimize conditions through health-related opportunities that adhere to the guidelines set forth in the National Security Strategy,
National Defense Strategy,
and National Military Strategy. - Conducted Global Health Engagement activities to enhance partner nation's critical capabilities and capacities, ultimately leading to greater self-sufficiency and expanding United States' partnerships in diverse sectors.
Assistant Director, Aerospace Medicine/Nurse Manager, Patient Coordinator
Ramstein Air Base/JBSA Lackland Air Force Base
Ramstein/San Antonio , DEU - TX
2012.08 - 2016.05
- Responsible for evaluating the performance of a 74-person unit, including reviewing task completion, prioritization, and report quality.
- Successfully optimized the health and functional well-being within our aviation community by offering prompt and adaptable services. Delivered a complete spectrum of acute, routine, preventive healthcare solutions for Active duty flyers as well as firefighting professionals and Special operations personnel in need of flight-related medical clearances.
- Managed personnel workflow with task assignment, progress tracking, and providing assistance when needed.
- Maintained compliance with safety regulations and flying requirements for all assigned personnel.
- Established and maintained a culture of exemplary customer service at all levels within the organization.
- Directed special projects and oversaw daily operations.
- Successfully optimized flight/special duty operations through effective management of staff, financials, and key performance indicators.
- Drafted mission and vision statements to outline objectives and motivate employees.
- Engaged with key stakeholders to proactively address concerns and implement innovative solutions.
- Planned and conducted team meetings to discuss business performance and relay current and continuing objectives.
- Assisted staff members with patient care, clinical practice, and professional development guidance.
Education
MBA - Health Administration
Trident University International
Cypress, CA2018-03
Master of Science - Health Education
Trident University International
Cypress, CA2018-03
Skills
- Strategic Planning
- Data Analysis
- Operations Management
- Policy administration
- Process Improvement
- Staff Training
- Interpersonal Relations
- Decision-Making
- Adaptability
- Teamwork and Collaboration
- Written Communication
- Computer Skills
- Task Prioritization
- Continuous Improvement
- Good Judgment
- Problem-solving abilities
- Time Management
- Business Planning
- Staff Development
- Financial Management
- Creative Direction
- Meeting facilitation
- Regulatory Compliance
- Staff Coordination
- Staff Management
- Task Delegation
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Medical-Surgical Certification
- Basic Life Support
- Advance Life Support
- Pediatric Advanced Life Support
- Tactical Combat Casualty Care
Timeline
Assistant Director, Operating Room/Derm/Endocrinology
JBSA Lackland AFB
2019.06 - 2024.06
International Health Specialist/Air Advisor
Ramstein Air Base
2016.05 - 2019.06
Assistant Director, Aerospace Medicine/Nurse Manager, Patient Coordinator
Ramstein Air Base/JBSA Lackland Air Force Base
2012.08 - 2016.05
MBA - Health Administration
Trident University International
Master of Science - Health Education
Trident University International
- Medical-Surgical Certification
- Basic Life Support
- Advance Life Support
- Pediatric Advanced Life Support
- Tactical Combat Casualty Care
Similar Profiles
Daniel EbeleDaniel Ebele
General Engineer (GS 0801-12 Setp2) at 802nd Civil Engineer JBSA Lackland Air Force BaseGeneral Engineer (GS 0801-12 Setp2) at 802nd Civil Engineer JBSA Lackland Air Force Base
Christopher GodwinChristopher Godwin
Military Police Sergeant at USAF, JBSA LacklandMilitary Police Sergeant at USAF, JBSA Lackland
Freddie WashingtonFreddie Washington
Mail Clerk at GPI Enterprise / Lackland AFBMail Clerk at GPI Enterprise / Lackland AFB