VERONICA VEGA
CRYSTAL CITY,TX
Summary
To seek an opportunity that will allow me to demonstrate I am a hard working individual, anxious to increase my knowledge, thereby becoming an asset to the company.
Overview
13
13
years of professional experience
Work History
Housekeeping Supervisor
Deployed Services
Carrizo Springs , TX
03.2023 - Current
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Developed training programs for existing housekeepers on topics such as proper sanitation techniques.
- Ensured that all safety protocols were followed by staff when using chemicals.
- Provided feedback on employee performance, while recognizing successes.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Responded promptly to maintenance requests from guests or staff members.
Housekeeping Team Lead
Staff-Force
Laredo, TX
06.2022 - 03.2023
- Provided excellent customer service by responding promptly to inquiries or concerns via email or team members.
- Inspected guest rooms and common areas to ensure they were clean and properly supplied.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
Medical Assistant
Graceland Family CARE
Carrizo Springs, TX
11.2021 - 06.2022
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Documented notes during patient visits.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
Restaurant Associate - Cook
Stripes
Carrizo Springs, TX
06.2021 - 09.2021
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, ingredients, and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Cashier
El Nino Foods
Crystal City, TX
04.2021 - 06.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer questions and provided store information.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Sorter
South Texas Pecans
Crystal City, TX
10.2018 - 12.2018
- Kept work area clean and organized at all times.
- Trained new employees on proper sorting techniques and procedures.
- Followed detailed instructions from supervisors in order to complete tasks accurately.
- Reported any problems with machinery or supplies immediately to supervisors.
Housekeeping
Hampton Inn
Carrizo Springs, TX
07.2018 - 08.2018
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Performed light housekeeping duties including laundry and cleaning.
- Responded promptly to customer inquiries regarding housekeeping services.
- Performed light housekeeping duties such as laundry, vacuuming, dusting.
- Performed light housekeeping duties including dusting furniture, vacuuming carpets.
- Assisted housekeeping staff in preparing vacant rooms for new arrivals.
- Helped housekeeping staff with laundry duties when requested.
Medical Assistant
Graceland Family Care
Carrizo Springs, TX
06.2017 - 12.2017
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Changed dressings on wounds to prevent infection and check for healing.
Receptionist
Middle Rio (MET)
Crystal City, TX
04.2017 - 06.2017
- Maintained client accounts by obtaining, recording and updating personal
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted customers, answered general questions and directed to appropriate locations.
Production Worker
Del Monte Corporation
Crystal City, TX
05.2016 - 05.2016
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Followed safety protocols while operating machines and equipment.
Cook
McDonalds
Carrizo Springs, TX
03.2016 - 04.2016
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Received and stored food and supplies.
- Made meals in accordance with company standards and requirements.
Cashier
Burger King
San Antonio
04.2011 - 01.2013
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
Certified Medical Assistant -
Concorde Career College
San Antonio, TX06.2012
High School Diploma -
Learning Marque Center
San Antonio, TXSkills
- Experience in interacting with customers
- Train others in job duties
- File charts and verify insurances
- Provide prompt and courteous service to guests
- Maintain store cleanliness and food safety procedures
- Receive and handle product from vendors
- Monitor food activities and ensure exceptional service
- Follow company policies and procedures
- Maintain a safe and clean work environment
- Carry out housekeeping duties and maintain cleanliness standards
- Record medical history and vital statistics
- Collect and prepare laboratory specimens
- Operate telephone switchboard and schedule appointments
- Perform administrative support tasks
- Maintain sanitation and safety standards in work areas
- Quality Assurance Controls
Additional Information
Currently employed but considering other opportunities.
Languages
English
Professional
Spanish
Professional
Timeline
Housekeeping Supervisor
Deployed Services
03.2023 - Current
Housekeeping Team Lead
Staff-Force
06.2022 - 03.2023
Medical Assistant
Graceland Family CARE
11.2021 - 06.2022
Restaurant Associate - Cook
Stripes
06.2021 - 09.2021
Cashier
El Nino Foods
04.2021 - 06.2021
Sorter
South Texas Pecans
10.2018 - 12.2018
Housekeeping
Hampton Inn
07.2018 - 08.2018
Medical Assistant
Graceland Family Care
06.2017 - 12.2017
Receptionist
Middle Rio (MET)
04.2017 - 06.2017
Production Worker
Del Monte Corporation
05.2016 - 05.2016
Cook
McDonalds
03.2016 - 04.2016
Cashier
Burger King
04.2011 - 01.2013
Certified Medical Assistant -
Concorde Career College
High School Diploma -
Learning Marque Center
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