Veronica Velasquez
Kingston
Summary
Motivated Crew Member with extensive experience in fast-paced environments. Proven expertise in customer service, teamwork, and time management. Recognized for maintaining high standards of cleanliness and organization while delivering efficient and friendly support to customers and team members.
Overview
16
16
years of professional experience
Work History
Crew Member
Trader Joe's
Silverdale
06.2011 - 08.2022
- Guided customers in selecting optimal products while ensuring exceptional service.
- Maintained organized displays and stocked shelves to improve store presentation.
- Operated cash register, processing transactions accurately and efficiently.
- Managed various sections such as cheese, deli, flowers, dry produce, and cookies/candies, optimizing departmental efficiency.
- Trained new employees on register operations and merchandise placement in various sections.
Supervisor
Cost Plus World Market, Inc
Silverdale
04.2006 - 04.2011
- Oversaw daily operations in fast-paced retail environment, maximizing efficiency and productivity.
- Recruited and trained staff to enhance team performance.
- Managed scheduling to ensure adequate coverage during peak periods.
- Evaluated employee performance, executing terminations when required.
- Facilitated weekly team meetings to strategize future actions and review progress.
- Ensured smooth opening and closing of store operations for optimal functionality.
Education
Associate of Arts - Commercial And Advertising Art
Olympic College
Bremerton, WASkills
- Customer service and support
- Merchandise management
- Cash handling and inventory control
- Product knowledge
- Team training and development
- Time management skills
- Effective communication strategies
- Conflict resolution techniques
Timeline
Crew Member
Trader Joe's
06.2011 - 08.2022
Supervisor
Cost Plus World Market, Inc
04.2006 - 04.2011
Associate of Arts - Commercial And Advertising Art
Olympic College