VERONICA VICKERS
Clinton,MS
Summary
Results-driven professional with a diverse background in quality assurance management and production supervision. Extensive leadership and process optimization expertise to support organizational growth and employee development. Proven ability to establish and maintain high-quality standards while fostering a collaborative work environment. Adept at regulatory compliance, data analysis, and continuous improvement initiatives. Skilled communicator experienced in aligning cross-functional teams and driving operational excellence. Seeking a Human Resource position to leverage expertise in leadership, team development, and process optimization for organizational success and employee growth.
Overview
24
24
years of professional experience
Work History
FSQA Coordinator
Foam Packaging, Inc.
03.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Created and maintained quality management systems to align with industry standards.
- Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
- Played a crucial role in refining company manufacturing practices by providing expert guidance on regulatory compliance matters.
- Led regular meetings with staff to review performance metrics, address any concerns or challenges, and provide updates on organizational initiatives related to quality assurance.
Quality Assurance Manager
PECO FOODS CORP.
08.2021 - 07.2023
- Directed and managed a team of quality assurance professionals, providing leadership, guidance, and mentorship to ensure adherence to quality standards and achievement of operational excellence
- Developed and implemented quality control processes, procedures, and policies to ensure compliance with regulatory requirements and industry best practices, resulting in consistent product quality and safety
- Played a pivotal role in developing, implementing, and maintaining the company's quality management system, including documentation, audits, and corrective action plans, to drive continuous improvement and quality enhancement
- Collaborated closely with cross-functional teams, including production, R&D, and USDA, to establish and communicate quality standards, expectations, and performance metrics throughout the organization
- Conducted regular audits and inspections of manufacturing processes, facilities, and products to identify areas for improvement and ensure compliance with quality and safety regulations
- Utilized data analysis and statistical methods to monitor and evaluate quality trends, identify root causes of defects, and implement corrective and preventive actions to enhance product quality and reduce defects
- Played a key role in assessing supplier performance and ensuring that incoming raw materials and components met quality specifications, contributing to the overall integrity of the supply chain.
Quality Assurance Supervisor
PECO FOODS CORP.
02.2019 - 08.2021
- Supervised and directed quality assurance technicians, providing guidance, training, and performance feedback to ensure consistent execution of quality control processes and procedures
- Oversaw the scheduling and execution of quality inspections and tests, ensuring that products and processes met established standards and specifications
- Collaborated with production teams to address quality-related challenges, contributing valuable insights to the resolution of operational issues and the prevention of quality deviations
- Collaborated with fellow supervisors and shift leaders to streamline operations and activities across departments, effectively resolving quality issues and optimizing workflow for enhanced efficiency
- Conducted comprehensive reviews of regulatory documents and records in a timely manner, ensuring meticulous attention to detail and accuracy to meet compliance standards and maintain data integrity
- Assisted in the development and implementation of standard operating procedures (SOPs) for quality assurance processes, contributing to the establishment of clear and consistent guidelines for quality control activities
- Maintained accurate and up-to-date documentation of quality assurance activities, inspections, and tests, ensuring that records were readily accessible for audits and regulatory purposes.
Production Supervisor
PECO FOODS CORP.
06.2018 - 02.2019
- Provided leadership and direction to production team members, fostering a culture of teamwork, accountability, and continuous improvement
- Proactively identified and addressed equipment issues by promptly calling for repairs when the operation became faulty or unreliable, minimizing downtime, and ensuring uninterrupted production
- Managed and optimized daily workflow by configuring process variables and closely monitoring control points, ensuring consistent and efficient production operations
- Utilized data analysis and performance metrics to assess production efficiency and identify opportunities for process optimization, waste reduction, and resource utilization
- Maintained clear communication channels with production team members, relaying goals, expectations, and updates to foster alignment and a collaborative work environment
- Adhered to workplace safety protocols and promoted safe practices among production team members, contributing to a culture of safety awareness and accident prevention.
Production Supervisor
KOCH FOODS OF MISSISSIPPI
01.2010 - 05.2018
- Managed daily production operations, overseeing a team of skilled workers to ensure the efficient and safe processing of poultry products while maintaining high-quality standards
- Developed and implemented production schedules, coordinated staffing requirements, and allocated resources to optimize production output, meeting customer demands and company goals
- Assessed production processes and identified areas for improvement, proactively implementing strategies to enhance operational efficiency, reduce waste, and increase overall productivity
- Conducted comprehensive employee training programs, ensuring proficiency in equipment operations, work procedures, and safety protocols, enhancing team members' skills and knowledge
- Played a key role in driving operational excellence by identifying areas for improvement and implementing process enhancements, resulting in increased efficiency and productivity
- Assisted in the development and implementation of standard operating procedures (SOPs) and work instructions, ensuring consistent and high-quality production processes
- Played a proactive role in inventory management, coordinating with materials and logistics teams to maintain adequate levels of raw materials and supplies for uninterrupted production.
Production Supervisor
MARSHALL DURBIN POULTRY CORP
08.2000 - 04.2008
- Scheduled and meticulously coordinated the workflow within the manufacturing plant, optimizing production efficiency, minimizing bottlenecks, and ensuring on-time delivery of products
- Demonstrated strong logistical skills by arranging seamless in-plant transfers of materials, facilitating smooth production processes, and maintaining consistent material availability to meet production schedules
- Led a team of 40+ employees in the cut-up and deboning of poultry, providing effective training, guidance, and leadership to achieve remarkable improvements in productivity and quality
- Managed employee performance through coaching, mentorship, and regular feedback sessions, resulting in enhanced skills, increased motivation, and a culture of continuous improvement
- Played a key role in ensuring customer satisfaction by diligently checking daily production orders, verifying the accuracy of products and quantities, and ensuring timely fulfillment of customer orders
- Utilized data analysis to monitor production performance against targets, identify trends, and proactively address any deviations, driving consistent achievement of production goals.
Education
Bachelor Of Science (Bs) In Business Administration - Business Administration
ARGOSY UNIVERSITY ONLINE
Phoenix, AZ01.2018
Associate Of Applied Science - Advance Medical Coding and Billing
LINCOLN COLLEGE ONLINE
01.2010
Skills
- Employee Engagement
- Leadership and Team Management
- Quality Control and Assurance
- Process Improvement
- Excellent Communication Skills
- Employee Relations
- Performance Metrics Tracking
- Quality Improvement Initiatives
- Training and Development
- Risk Assessment
- Strategic Planning
- Root Cause Analysis
- Relationship Building
- Work Planning and Prioritization
- Customer Service
References
Available upon request
Timeline
FSQA Coordinator
Foam Packaging, Inc.
03.2024 - Current
Quality Assurance Manager
PECO FOODS CORP.
08.2021 - 07.2023
Quality Assurance Supervisor
PECO FOODS CORP.
02.2019 - 08.2021
Production Supervisor
PECO FOODS CORP.
06.2018 - 02.2019
Production Supervisor
KOCH FOODS OF MISSISSIPPI
01.2010 - 05.2018
Production Supervisor
MARSHALL DURBIN POULTRY CORP
08.2000 - 04.2008
Bachelor Of Science (Bs) In Business Administration - Business Administration
ARGOSY UNIVERSITY ONLINE
Associate Of Applied Science - Advance Medical Coding and Billing
LINCOLN COLLEGE ONLINE
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