Summary
Overview
Work History
Education
Skills
Languages
Timeline
Passions
Generic

Veronica Villa

Clifton,NJ

Summary

Seasoned Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.


Overview

10
10
years of professional experience

Work History

Administrative Coordinator

Fujitec America
01.2023 - Current
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Create purchase orders for our vendors
  • Performed A/P tasks including invoice tracking and purchase order validation
  • Entered employee time data in Vision system for payroll processing
  • Assisted with union payroll and transmittals using ADP
  • Ordered uniforms/processed orders for such uniforms
  • Resolved customer inquiries related to unapplied cash transactions to ensure accurate account reconciliation
  • Completed bi-weekly payroll for 80 + employees

Office Manager & Administrative Assistant

Imperial Accounting Services, LLC
03.2020 - 12.2023
  • Manage electronic and manual timekeeping systems
  • Calculate payable hours, commissions, bonuses, tax withholdings, and deductions
  • Coordinate with HR to ensure correct staff information.
  • Maintain CRM database with customer updates and generate reports
  • Handle accounting correspondence for tax matter issues for clients. Ensure all correspondences are efficiently and effectively resolved
  • Communicate with various government departments to resolve pending notices
  • Handle accounting and tax matters including but not limited to A/P, A/R, GL, banking, and inventory
  • Add client files to the Canopy program, work on ADP platform, collect invoice and payments through Billergenie system
  • Add new hires to our ADP Platform, terminated employees, run payroll for small clients
  • Run payroll for clients
  • Completed bi-weekly payroll for 30+ employees.

HR Specialist & Office Coordinator

AppleOne Employment Services
02.2018 - 03.2020
  • Oversight of employee relations, payroll, database management, regulatory compliance for new hires
  • Complete I9 Forms and verify I9 documentation
  • Management support: resume screening, identifying candidates, scheduling and conducting interviews, onboarding new hires, new hire paperwork
  • Average of 40 hires per month: background checks, new hire orientation, and verification of credentials
  • Responsible for reconciling hours and running payroll
  • Initiated direct deposits and prepared manual checks for over 100 employees
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using and OA Net.

Office Manager & Administrative Assistant

Imperial Accounting Services, LLC
04.2015 - 02.2018
  • Handled correspondence for accounting and tax matter issues for clients
  • Communicated with various government departments to resolve pending notices on behalf of clients
  • Handled accounting and tax matters including A/P, A/R, GL, banking, and inventory
  • Prepared monthly and quarterly sales tax filings for clients
  • Liaison between firm’s partners and clients on various issues
  • Maintained scheduling for staff
  • Added client files to Canopy program, worked on ADP platform, collected invoice and payments through Billergenie system.

Education

Some College (No Degree) - Criminal Justice

Florida Metropolitan University

Skills

  • Microsoft Office programs with emphasis on Word and Excel
  • Proficient in Billergenie, Canopy, and QuickBooks, Agency Matrix, ADP Platform
  • Profound ability to work in fast-paced environment
  • Highly organized and detail oriented
  • Effective communication and inter-personal skills
  • Ease with Computers and Technology
  • Confidentiality and Data Protection
  • Appointment Coordination
  • Database and Client Management Systems
  • Multi-Line Telephone Systems
  • Mail handling
  • Technical Support
  • Administrative support
  • Clear oral/written communication
  • Credit and collections
  • Team collaboration
  • Data entry
  • Inbound phone call handling
  • Telephone etiquette
  • Office inventory management
  • Scheduling appointments

Languages

Spanish
Native or Bilingual

Timeline

Administrative Coordinator

Fujitec America
01.2023 - Current

Office Manager & Administrative Assistant

Imperial Accounting Services, LLC
03.2020 - 12.2023

HR Specialist & Office Coordinator

AppleOne Employment Services
02.2018 - 03.2020

Office Manager & Administrative Assistant

Imperial Accounting Services, LLC
04.2015 - 02.2018

Some College (No Degree) - Criminal Justice

Florida Metropolitan University

Passions

The pandemic challenged me in many ways including encouraging me outside of my comfort zone.  I uncovered a newfound passion for cooking during the pandemic.  I found myself creating my own recipes and inviting loved ones to feast on my creations. There is no better feeling than enjoying time with friends and family and seeing how much they enjoy my creative cooking.  Bringing joy to those closest to me is truly rewarding and heart warming for me.


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Veronica Villa