Veronica Villanueva

Performed complex purchasing work involving planning, organizing, coordinating, and preparing specifications; preparing procurement documents. Twenty years of progressively responsible experience in contracts, procurements or purchasing management in the public sector.

• Oversaw procurement life-cycle; Need, Requisition, Procurement Method, Solicitation Process, Evaluation, Award, Contract Develop and Management;

• Developed detailed specifications for Invitation for Bids (IFB) and Request for Proposals (RFP);

• Ability to interpret and explain purchasing rules, regulations, policies and procedures;

• Ability to use an automated purchasing system to process requisitions, purchase orders and contracts;

• Ability to provide guidance and assistance to internal and external personnel;

• Skill in tabulating and evaluating bids;

• Knowledge of applicable local, state, or federal rules, regulations and policies related to contract and procurement administration and management;

• Knowledge of state contracting, purchasing and procurement policies and procedures as published in the Texas Contract Management Guide and the Texas Procurement Manual;

• Provide daily Customer Service to include guidance, assistance, scheduling as it relates to analyzing their need and seeing them through the procurement process from start to finish;

• Skill in effectively managing a heavy workload;

• Skill in effective verbal and written communication;

• Knowledge in using MS Word, Excel, and Outlook;

• Knowledge of basic accounting principles.

• Oversaw procurement life-cycle; Need, Requisition, Procurement Method, Solicitation Process, Evaluation, Award, Contract Develop and Management;

• Developed detailed specifications for Invitation for Bids (IFB) and Request for Proposals (RFP);

• Developed as well as provided oversite of complex and high profile solicitations;

• Ability to assess and identify the need of client(s), provide market analysis/research and create requisitions.

• Ability to interpret and explain purchasing rules, regulations, policies and procedures;

• Ability to use an automated purchasing system to process requisitions, purchase orders and contracts;

• Ability to provide guidance and assistance to internal and external personnel;

• Skill in tabulating and evaluating bids;

• Knowledge of applicable local, state, or federal rules, regulations and policies related to contract and procurement administration and management;

• Knowledge of state contracting, purchasing and procurement policies and procedures as published in the Texas Contract Management Guide and the Texas Procurement Manual;

• Provide daily Customer Service to include guidance, assistance, scheduling as it relates to analyzing their need and seeing them through the procurement process from start to finish;

• Skill in effectively managing a heavy workload;

• Skill in effective verbal and written communication;

• Knowledge in using MS Word, Excel, and Outlook;

• Knowledge of basic accounting principles.

• Responsible for setting up financial portion of contract, including preparing documents and coordinating with financial and project management staff to increase/decrease funding, make changes to project or budget narratives, extend contract end dates.

• Processed all actions through procurement system

• Reviewed, tracked and processed invoices, including providing technical assistance and coordination with contractors.

• Provided information regarding contract progress to management.

• Tracked contract expenditures, provided updates and/or changes to Management and Project Managers.

• Worked with internal staff to ensure compliance with various State and Federal requirements. • Created new entries and maintained information in contracts database.

• Worked with Project management staff to update and confirm progress for projects.

• Reviewed Contractor Progress Reports, worked with contractor on timeframes, updates, and status of Project completion.

• Managed contracts, including drafting amendment documents for review and processing with Procurement department.

• Worked with Program area to ensure that clients' needs are met through contracted programs.

• Worked with Procurement and Legal areas to ensure amendments and contracts are complete and accurate before execution.

• Served as the single point of contact between the contractor and the State for all contractual accountability activities.

• Provided customer service to external and internal customers regarding contracting issues.

• Reviewed and processed contractor billing.

• Provided technical assistance to contractors regarding billing documents/processes.

• Provided oversight of risk assessments, desk audits and on-site reviews of assigned contracts to assure contractor performance and compliance with contract terms.

• Developed/Tracked core risk assessment tools, monitoring plan for desk audits and on-site monitoring visits and other contract activities as appropriate or mandated.

• Attended Quarterly meetings for providers, responded to questions, addressed new policies/procedures and discussed opportunities for changes to current practice with providers.

• Served as purchasing agent for program.

• Performed budget tracking and work closely with agency's budget dept.

• Initiated and reviewed documents/forms submitted by staff such as purchase orders, travel reimbursements, etc.)

• Developed and maintained confidential files.

• Ensured data was entered monthly into database from contract staff's workbooks.

• Reviewed and analyzed complex data and information from the agency's contract database records, contract data in IMPACT, and risk assessment data to determine compliance with agency policies and procedures.

• Analyzed quality of information in workbooks/database.

• Corresponded with and provided technical assistance to contract staff regarding items needing correction, clarification or entry.

• Updated monthly reports.

• Analyzed information and identify trends and issues that need policy and procedure clarification.

• Conducted training for contract staff on the procedures for completing workbooks.

• Assisted in management of incoming emails into the HCATS mail box.

• Processed security access forms for HCATS and process HCATS batch-load error reports.

• Responded to ad-hoc data requests from HCATS and COS databases.

• Provided consultative services and technical assistance in developing, publishing and maintaining the Department's client services contracting policies and procedures in the Contract Handbook and Contract Forms.

• Accessed, interpreted and maintained contract information and data.

• Prepared routine monthly and quarterly report.

• Interacted routinely with DFPS staff including Regional and State Office client service contract staff and program staff.

• Performed other duties as assigned and required to maintain operations.

• Coordinated and conducted the provider enrollment process.

Collected, reviewed, analyzed and made determinations regarding contracting with community services providers.

• Analyzed provider history, performed background checks, and researched multiple complex databases.

• Researched and analyzed legal documents and other complex documents.

• Monitored provider agency contracts for compliance with policy, licensure, contract, state and federal requirements and take appropriate action when necessary.

• Prepared and tracked documentation to support sanction notices.

• Assisted in the development and implementation of the contract procedures for contracting unit.

• Liaison for unit to process vendor hold requests.

• Reviewed and approved vendor hold forms submitted by unit staff. Developed, compiled and distributed various reports regarding CCAD contracts.

• Entered information into automated database.

• Communicated with providers, corporate officers, attorneys and other agencies to ensure documentation was appropriately submitted and issues were resolved.

• Provided technical assistance to providers regarding contract enrollment.

• Performed accounting work utilizing complex accounting systems.

• Work involved reviewing, analyzing, auditing, and coding regional invoices for accuracy and conformance with state and agency procedures and regulations.

• Generated and analyzed daily voucher error exception reports, researched problems, and corrected errors utilizing complex accounting systems.

• Imputed a variety of regional office invoices into ISAS for payments.

• Reviewed, processed and managed purchase order request from the regions to maintain lease contract procured through the Purchasers in the regions.

• Provided Technical assistance on the CAPS hotline, vendors and purchasing departments.

• Created and maintained detailed billing folders, for all items that are paid within the regions.

• Developed and managed complex contracts providing a broad range of services. developed or identified provider resources, described services to be rendered, and negotiated funding and other contract terms and features.

• Maintained contracts by negotiating and processing purchase orders and spot purchase request, plan changes and approving of disapproving other contract activities.

• Maintained pertinent information and documentation in each file.

• Identified training needs and provided training and technical assistance to contractors and agency staff regarding billing issues, and other contract policies and procedures.

• Reviewed contract expenditures and spending projections.

Performed complex work in the areas of contract development, management, technical assistance, training, and evaluation.

• Work involved preparing and reviewing contract material, verifying billings for fiscal accuracy and completeness, and preparing reports on contract development and management.

• Developed, prepared, and processed independent and interagency contracts, amendments, encumbrance memos, and budget revisions.

• Developed work standards and procedures.

• Developed training plans, handouts, and other material for use in training contract agency staff.

• Inspected contract agency files for the appropriate documentation of services billed to the department.

• Interpreted and clarified standards, policies, and procedures for providers to ensure compliance with state and federal regulations.

• Trained contract provider staff in policies and procedures to maintain compliance with state and federal regulations.

• Prepared reports reflecting evaluation findings and recommendations.

• Assisted in developing budget summaries, reports, and recommendations on provider performance for use in making decisions regarding the renewal or termination of contracts.

• Assisted in evaluating client services provided by contract agencies to determine the quality of services delivered by the provider.

• Reviewed contract spending patterns and recommended action to prevent overspending.