Veronica Villarreal
Naples,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Maintenance Crew Worker
Home Sweet Home LLC
Naples, FL
06.2022 - Current
- Maintained cleanliness and orderliness of residential properties and common areas.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Evaluated existing systems regularly to identify opportunities for improvement.
- Responded promptly to emergency requests for repairs or maintenance services.
- Maintained inventory of tools and supplies necessary for completing maintenance jobs efficiently.
- Collaborated with colleagues on larger scale projects that require multiple workers.
- Followed safety protocols at all times while carrying out job duties.
- Cleaned up debris from construction sites after completion of projects.
- Performed routine cleaning tasks for buildings, grounds, and other property areas.
- Communicated effectively with customers regarding their maintenance needs.
Cashier
Napoli On The Bay
Naples, FL
05.2020 - 06.2022
- Processed customer transactions accurately and efficiently at Napoli On The Bay.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided excellent service support.
- Collaborated with team members to ensure smooth operations during peak hours.
- Monitored inventory levels and communicated restocking needs to management regularly.
- Trained new cashiers on procedures and customer service expectations effectively.
- Resolved customer complaints promptly to maintain positive store atmosphere.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Education
Penn Foster Career School
Scranton, PASkills
- Customer service
- Team collaboration
- Inventory management
- Equipment maintenance
- Problem solving
- Effective communication
- Time management
- Cleaning techniques
Languages
English
Professional
Spanish
Limited
Timeline
Maintenance Crew Worker
Home Sweet Home LLC
06.2022 - Current
Cashier
Napoli On The Bay
05.2020 - 06.2022
Penn Foster Career School