VERONICA V. JOSEPH
New York,NY
Summary
Proven track record and self-directed approach. Driven property management professional with over 10 years of experience in residential co-op and commercial real estate. Expertise in high-end luxury buildings, honing skills and knowledge. Consistently demonstrated ability to effectively manage properties, ensuring smooth operation and maximizing value. Strong focus on delivering exceptional service and maintaining tenant satisfaction. Dedicated to surpassing expectations and achieving success in property management.
Overview
17
17
years of professional experience
Work History
Property Manager
Prestige Management Inc.
06.2023 - Current
- Responsible for the daily management of a portfolio of 4 cooperative properties
- Manage three (3) commercial space and three (3) parking lots
- Perform daily routine property inspections to ensure building safety, maintenance, and cleanliness
- Schedule vacant units for refurbishment and oversee building repairs are on schedule
- Collaborated with maintenance staff and contractors for a 33% faster renovation
- Liaise between the Board, shareholders, and company, and lead board meetings promptly and professionally
- Impose progressive disciplinary action when required, (32BJ), develop and implement staff work schedule
- Responsible for reviewing monthly Financial Reports which is then forwarded to the Board of Directors
- Diligently monitor and take appropriate action on delinquent tenants/shareholder’s accounts
- Work with L & T lawyers regarding legal proceedings
- Appear in Housing Court to represent management on non-payment eviction actions
- Prepare and submit applications to HPD for new applicants for approval from the HPD Waiting List
- Forward all Succession Rights Applications to HPD for approval
- Ensure all building permits and licenses are compliant with State and Local rules and regulations
- Review and approve the insurance certificates for residents’ moves in and deliveries
- Ensure compliance with various governmental agency requirements, including NYC local Laws
- Enforce property rules and regulations with residents, guests, and vendors
- Monitor HPD violation status and ensure violations of record are resolved before the correction date
- Distribute the Income Affidavit to shareholders and calculate the maximum allowable income on the affidavit
- Attended and hosted board meetings, and prepared weekly managers’ reports
Property Manager
Metro Management Development
05.2019 - 06.2023
- Managed daily operation of a Mitchell Lama Co-op as per HPD Rules and Regulations
- Supervised 32BJ Super, Handyman, Maintenance Staff, and Security Officers
- Managed Capital Improvement Project with Rand Engineering and Millenium Contracting
- Coordinated with Rand Engineering, HPD and lawyers on our Capital Improving Projects
- Worked closely with Lawless + Mangione Engineering to finalize the IPNA for the Capital Improvement
- Inspect property to ensure building operations according to the Board of Directors’ standards
- Reviewed work orders with Super, set deadlines, and followed up on Annual apartment inspections per HPD
- Managed bid process reviewed and analyzed proposals and prepared comparison spreadsheets for the Board
- Approved and submitted invoices from vendors and contractors for payment by reconciling with proposals
- Ensured validity of Certificate of Insurance from all contractors
- Ensured violations of record were resolved and cured promptly
- Updated, the HPD Waiting List, and coordinated with prospective applicants through calls and emails
- Requested Credit Checks and Home Visits for prospective applicants from the HPD Waiting List
- Worked with HPD to ensure Succession Applications were approved
- Enforced all House rules and Regulations
- Processed all Annual Income Affidavits, ensured affidavits were audited and shareholders were informed
- Established communications, and managed shareholder's move-in/out process to minimize disruption
- Ensured building operating systems elevators, boilers, and trash compactors were on a preventive calendar
- Monitored compliance via Jack Jaffa deadlines met, elevator Cat, boiler inspection, and water tank inspection
- Prepared, and forwarded arrears letters to shareholders, and coded late charges to appropriate accounts
- Submitted tenant’s accounts to the attorney for collection assisted with eviction in compliance with the court
- Analyzed monthly Financial Reports and submitted reports to the Board of Directors
- Coordinated with the Board and Election Company during annual meetings and election of new officers
- Attended and hosted board meetings, and prepared weekly managers’ reports
Property Manager
Darren K. Real Estate LLC
10.2011 - 05.2019
- Managed Daily operation on all New York multi-Family buildings for safety and preventive maintenance
- Conduct annual inspection to ensure compliance with Tax Credit regulatory standards
- Prepare rent statement, monitor arrears, ignition Housing Court Proceedings
- Work towards HQS compliance
- Create monthly and annual budget for each property, track expense, manage AP/AR and schedule repairs
- Schedule interviews with potential tenants, check income limits, and credit report
- Review all tenants’ files in preparation for annual audit, reinforce house rules, pet’s policy and loud music
- Yearly check all apartments for working smoke detector and carbon monoxide device
- Annual Tenant Income Recertification, low Lease Rider, compliance with HPD regulatory requirements
- Monitor HPD violation status on all buildings
- File Annual Multiple Dwelling Registration with City
- Reconcile bank statements and accounts receivable aging reports
- Co-ordinate with superintendent to determine upgrades, schedule repairs and I monthly extermination
- Track leases, submit rent increase documents to HPD/NYCHA and Section 8
- Responsible for compliance with HPD Tax Exemptions, LIHTC, Home, HPD and Section 8
Facultative Reinsurance Specialist
Tower Group Companies
03.2009 - 10.2011
- Managed, maintained and updated Facultative Premium Written Log
- Prepared and enter journal entries, calculated monthly and quarterly payments for clients
- Calculated grossed-up figures for Lloyd’s Syndicated companies as needed
- Supported regulatory (Statutory) GAAP and SOX Compliance requirements and prepared Excess Loss billings premium payable for Umbrella Quota Share
Sr. Reinsurance Accountant/Workers Compensation/ Claims
Scor Re (Commercial Risk Partners)
09.2007 - 03.2009
- Managed and replenish Funds Held and Escrow accounts and calculated reserves
- Prepared and enter journal entries, calculated monthly and quarterly payments
- Analyzed invoices or accuracy using portion Pivot, post cash, prepared disbursement using CRP Omega System
Education
Registered in Apartment Management Certification - RAM
New York Real Estate Institute
New York, NY03.2018
Property Management for Residential Property - Lead Paint, Local Law 1
HPD (Department of Housing Preservation and Development)
07.2017
Associate in Claims - AIC
St John’s University Insurance Institute
05.2009
Bachelor’s Degree - Business Corporate Communication
Baruch College
New York, NY06.2007
Skills
- QuickBooks
- Quicken Rental
- Outlook
- Access
- PowerPoint
- BJ Murray
- MDS Property Management
Special Duties
- Cut outstanding arrears in half ($600,000) for 4 buildings by providing residents with information, assistance, and support to obtain one-shot deals, negotiate in-house payment plans, and work with L & T lawyers regarding legal proceedings.
- Sold 14 vacant Mitchell Lama apartments which HPD approved in five (5) months.
Timeline
Property Manager
Prestige Management Inc.
06.2023 - Current
Property Manager
Metro Management Development
05.2019 - 06.2023
Property Manager
Darren K. Real Estate LLC
10.2011 - 05.2019
Facultative Reinsurance Specialist
Tower Group Companies
03.2009 - 10.2011
Sr. Reinsurance Accountant/Workers Compensation/ Claims
Scor Re (Commercial Risk Partners)
09.2007 - 03.2009
Property Management for Residential Property - Lead Paint, Local Law 1
HPD (Department of Housing Preservation and Development)
Associate in Claims - AIC
St John’s University Insurance Institute
Bachelor’s Degree - Business Corporate Communication
Baruch College
Registered in Apartment Management Certification - RAM
New York Real Estate Institute
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