Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Certification
Generic

Veronica West-Williams

Director
Charlotte,NC

Summary

Detailed orientated leader and consultant. Encourage harmony while forming a collaborative environment with the team. Extremely passionate, flexible, supportive, and vested in the education of others, Veronica's infectious spirit will often become the catalyst for someone else to push themselves past the preconceived limits. A strategist that Leads strategically and a polished communicator and presenter obtaining buy-in from critical initiatives aimed at revamping and revitalizing existing structures.

Overview

22
22
years of professional experience
7
7
years of post-secondary education
2
2
Certificates

Work History

SME

Prometric
Remote, USA
05.2023 - Current
  • Collaborated with team to identify and prioritize new development concepts.
  • Built, edited and tested customized computer system programs.
  • Collaborated in continuous delivery of quality products and services, enhancing usage and introducing new features.

CIS Online Faculty

Miller Motte Community College
Remote, Remote
08.2020 - Current
  • Facilitate all aspects of instruction in online environment
  • Mentor and monitor student progress in an accelerated program
  • Fostering communication and collaboration
  • Used a variety of instructional methodologies and technology to keep courses exciting and engaging.
  • Deliver using the Canvas learning system
  • Utilize the Cirrus platform for student assignments
  • Advised students in academic matters to improve successful course completion.
  • Demonstrated strong organizational and time management skills while managing multiple courses
  • Course:

INT1108 - Practical Computer Applications

Assistant Faculty

Strayer University
Remote, Remote
09.2019 - Current
  • Analyze student activity
  • Analyze Students' discussions and assessment
  • Facilitate weekly Zoom student cohorts
  • Instructional video development
  • Assist in managing generic student communications
  • Utilize online LMS platform Blackboard, Canvas
  • Transcribe videos
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Checked assignments and provided grades according to university standards.
  • Devised and implemented strategies for engaging students in class discussions.
  • Course:

CIS 105 Introduction to Info Systems

CIS 101 Navigating a Digital World

Online Associate Faculty

Post University
Remote, CT
10.2009 - Current
  • Advised students in academic matters to improve successful online course completion.
  • Developed creative and effective teaching methods for course content to capture students attention.
  • Scored exams and graded student performance fairly.
  • Blackboard LMS
  • Manages online classroom environment of 30 students per class
  • Designed and distributed feedback to continually improve teaching skills and develop stronger connection with students.

Director & Founder

The Elite Consulting Group, LLC
Charlotte, NC
01.2002 - Current
  • Conduct classroom/hands-on training for executive/managerial/hourly employees and evaluate activity.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed vital operational initiatives to drive and maintain substantial business growth.
  • Effectiveness using appropriate measurements
  • Directed market expansions to propel the business forward and meet changing customer needs.
  • Develop workshops and seminars for clients looking to expand.
  • Lead, facilitate, and document action plans, procedures, or other requirements as needed
  • Client/project plan
  • Quality assurance for small business owners
  • Develop, manage, direct, and facilitate project plans.
  • Identify organizational training needs and develop lesson plans, performance/knowledge tests and
  • Other visual aids to support training objectives
  • Utilize Microsoft Project to assist in all projects.
  • Perform system analysis activities to translate into system requirements and communicate with vendors, developers, and other applicable service providers.
  • Monitors budgets by comparing and analyzing actual results with plans and forecasts
  • Develop and facilitate entrepreneur and money management programs for youth.
  • Perform business analysis on small businesses.
  • Implement six sigma methodologies.
  • Preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars
  • Tracks product line sales and costs by analyzing and entering sales, expense, and new business data
  • Keeps promotional materials ready by coordinating requirements with the graphics department; inventorying stock; placing orders; verifying receipts.
  • Facilitated virtual, in-person, and blended sessions.
  • Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.

CIS Faculty

Wingate University
Wingate, NC
08.2008 - 05.2020
  • Developed and administered curriculums, syllabus, exams, and lesson plan
  • MS office applications instructions (Word, Excel, PowerPoint)
  • Cloud computing
  • Microsoft One Note
  • Experience in designing courses in Canvas and Moodle
  • Experience in teaching in Moodle and Canvas
  • Administer quizzed and examinations on campus and virtually
  • Designed courses to meet company requirements and help develop new leaders within organizational structure.
  • Introduce advanced technology in the classroom
  • Administer classes in a practical, professional manner
  • Communicate with students virtually
  • Continued involvement in the college community
  • Developed and delivered engaging lectures to undergraduate students in the classroom and virtually
  • Fostered students' responsibility to lifelong learning by connecting course materials to broader themes and current events
  • Monitored students' academic progress and referred students who were struggling to campus resources
  • Planned, evaluated, and revised course content and course materials
  • Average of 25 students per class
  • Experience in instructional, course, and curriculum design in all modalities (face-to-face, hybrid, and virtually)
  • Course:

CS110 Computing In The 21st Century

CIS Intro to database

CIS Faculty

ECPI University
Concord, NC
12.2013 - 06.2016
  • Lynda.com online learning system implementation
  • Provide practical hands-on instruction to create an engaging learning environment
  • Introduce instructional technology and active learning
  • Evaluate student academic performance using a variety of assessments and techniques
  • Stay current in subject matter through professional development
  • Responding to individual student requests/queries
  • Used a variety of assessment tools and strategies to improve instruction method
  • Developed curriculum for COR 090 and FOR 110
  • Deliver onsite and utilize Moodle Utilize eBooks
  • Developed and delivered engaging lectures to undergraduate students
  • Taught courses in

CIS 106 Introduction to Operating Systems

CIS 115 Computer Applications

COR 090 Career Orientation Seminar

FOR 110 Essentials for Success

Computer Professor

DeVry University
Charlotte, NC
12.2008 - 12.2012
  • Developed curriculums, syllabus and lesson plans
  • Conduct class in Hybrid format
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Ecollege LMS
  • Myitlab
  • Administer quizzed and examinations
  • Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Courses

BIS 245 Database Essentials for Business with Lab

BIS 155 Business Information Systems with Lab

COMP 100 Computer Application for Business with Lab

Faculty Member

Bradford Schools
Charlotte, NC
08.2006 - 11.2012
  • Developed curriculums lesson plans, and syllabus
  • MS Office application and Keyboarding instruction
  • Introduce new and innovative ideas to teaching
  • Provide exams and evaluations
  • Assist in accelerated learning process
  • Incorporated proven methods of engagement and assessment that facilitated student mastery of content.
  • Selected and developed instructional material and planned instruction to enhance student learning

Education

Certificate, Women Entrepreneurship -

Cornell University
Remote
03.2023 - 2023.05

Master of Science - Information Systems

University of Phoenix
Phoenix, AZ
09.2003 - 07.2006

Bachelor of Science - Interdisciplinary Studies

New York Institute of Technology
Old Westbury, NY
09.1994 - 07.1998

Skills

Group Instruction

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Accomplishments

  • Microsoft Innovative Trainer
  • Project Management Foundations: Teams - LinkedIn
  • Instructional Design: Creating Video Training - LinkedIn
  • Managing Projects with Microsoft Teams - LinkedIn
  • Adaptive Project Leadership - LinkedIn
  • Instructional Design: Adult Learners - LinkedIn
  • AWS Academy Graduate - AWS Academy Cloud Foundations - Amazon Web
  • Designing Your Life workshop
  • Entrepreneurship
  • Leadership Development
  • Program Management
  • Public Speaking
  • Photography
  • Training
  • Teaching
  • Microsoft Office
  • Staff Development
  • E-Learning
  • Microsoft Innovative Educator (MIE) - Microsoft

Timeline

Lean Six Sigma White Belt Certification

07-2023

Six Sigma White Belt Certification

07-2023

SME

Prometric
05.2023 - Current

Certificate, Women Entrepreneurship -

Cornell University
03.2023 - 2023.05

CIS Online Faculty

Miller Motte Community College
08.2020 - Current

Assistant Faculty

Strayer University
09.2019 - Current

CIS Faculty

ECPI University
12.2013 - 06.2016

Online Associate Faculty

Post University
10.2009 - Current

Computer Professor

DeVry University
12.2008 - 12.2012

CIS Faculty

Wingate University
08.2008 - 05.2020

Faculty Member

Bradford Schools
08.2006 - 11.2012

Master of Science - Information Systems

University of Phoenix
09.2003 - 07.2006

Director & Founder

The Elite Consulting Group, LLC
01.2002 - Current

Bachelor of Science - Interdisciplinary Studies

New York Institute of Technology
09.1994 - 07.1998

Certification

Lean Six Sigma White Belt Certification

Veronica West-WilliamsDirector