Veronica Wanzer
86-48 112th Street, Richmond Hill,NY
Summary
Administrative professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with outstanding skills in problem-solving and conflict resolution.
Overview
12
12
years of professional experience
Work History
Disability Services Assistant
Fordham University
New York, NY
06.2023 - Current
- Assist with the administration and operation within the Law School's Office of Student Affairs OSA).
- Create and maintain spreadsheets and reports concerning student registration, documents, and statuses.
- Assist in creating, organizing, and disseminating student exam schedules and communications relating to exams.
- Coordinate note-taking services and other accommodations during exams and serves as the on-site coordinator of exams and assists in supervising exam proctors.
Respite Worker (P/T)
HASC Center
New York, NY
12.2022 - Current
- Provide relief and support of primary caregivers for individual with ADHD.
- Plan diverse activities to support the social, emotional, and recreational needs of individuals under care.
- Maintain detailed records of services performed on clients.
Law School Proctor (P/T)
Atrium Staffing at Fordham University
New York, NY
04.2022 - 05.2023
- Set up classrooms after given specific proctor role.
- Verify each student's Fordham ID # and Exam ID.
- Assist students with signing into Exam-4 app.
- Support students with any technical issues or exam question errors.
- Monitor students to prevent from using prohibited items during exams.
- Sign students out at the end of the exam.
Independent Contractor
Primerica
Rosedale, NY
07.2013 - Current
- Offer term life insurance by conducting virtual and in-person presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Ensure that policy requirements are fulfilled leading to 99% approval.
- Deliver a high level of customer service and support by following up with correspondence daily.
- Recruit, train, and mentor well-qualified candidates.
- Pursue continued development through weekly insurance workshops, conferences, courses, and webinars.
Personal Assistant (P/T)
J. Kim
New York, NY
12.2016 - 12.2020
- Prioritized timeline-driven projects promptly and within budget.
- Acted as point of contact with vendors for household projects.
- Utilized Evernote, Google Docs, and WhatsApp applications to perform various remote tasks.
- Updated personal records and financial documents.
Tutor
Champion Learning Center
Queens, NY
08.2012 - 12.2012
- Provided one-on-one tutoring for (5-7 ) 7th & 8th-grade students in ELA (English Language Arts) and Math.
- Monitored each student 's progress through daily session reports with 50-80% increase in test scores.
- Developed customized programs to increase comprehension.
- Searched for useful study methods to enhance academic performance.
Education
Master's of Science - Disability Studies in Higher Education
City University of New York (CUNY) School of Professional Studies
New York, NY06.2025
Bachelor of Science - Marketing
City University of New York (CUNY) York College
Jamaica, NY05.2021
Certificate in MS Office/Data Entry
Alliance Computing Solutions (A.C.S.)
New York, NY06.2018
Skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Oral and Written Communication
- Teamwork and Collaboration
- Problem Solving and Resolution
- Event Coordination/Design
- Resourcefulness and Creativity
Volunteer Work
Name of Organization: HOPE Worldwide
Dates Served: 01/2010 - current
Contact: Rhonda Clarke (201) 895-4052
Brief Description: Acted as Project Coordinator for various events including preparing meals for residence at the
Ronald McDonald House; coordinated Blood Drives with New York Blood Center; cooked for local food pantries; collected supplies for women's shelters and back-to-school drives, provided disaster relief during Tennessee flood.
Name of Organization: Dress for success
Dates Served: 09/2012 - 06/2014 (approx.)
Contact: N/A (Director no longer at organization)
Brief Description: Helped women re-entering the job force to select appropriate office attire; various administrative work.
Organizations
- CCSD (CUNY (City University of New York) Coalition for Students with Disabilities) (09/2022 - current)
- CUNY LEADS(CUNY Linking Employment, Academics and Disability Services) (09/2019 - current)
- CUNY York College Student Government (09/2020 - 06/20221)
Affiliations
- Certificate of Leadership and Development, CUNY Coalition of Students with Disabilities (CCSD) - 05/2023
- Certificate of Achievement, HOPE Worldwide New York Metro - 01/2023
- Certificate of Excellence, City University of New York (CUNY) York College, The Center for Students with Disabilities (CSD) - 05/2022
- Certificate of Completion, Mentoring 4 Impact - 04/2022
- National Society of Leadership and Success (NSLS) - 04/2021
Timeline
Disability Services Assistant
Fordham University
06.2023 - Current
Respite Worker (P/T)
HASC Center
12.2022 - Current
Law School Proctor (P/T)
Atrium Staffing at Fordham University
04.2022 - 05.2023
Personal Assistant (P/T)
J. Kim
12.2016 - 12.2020
Independent Contractor
Primerica
07.2013 - Current
Tutor
Champion Learning Center
08.2012 - 12.2012
Master's of Science - Disability Studies in Higher Education
City University of New York (CUNY) School of Professional Studies
Bachelor of Science - Marketing
City University of New York (CUNY) York College
Certificate in MS Office/Data Entry
Alliance Computing Solutions (A.C.S.)
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