Veronica Williams
Florence,SC
Summary
Dedicated and hardworking individual with strong organizational skills and a commitment to meeting goals. Exceptional customer service abilities, seeking a challenging role to further enhance customer service skills and strengths. Prioritizes customer satisfaction above personal needs, striving to exceed expectations and contribute to team or company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Service Worker
Southern Foodservice Management-Florence, SC
08.2024 - Current
- Prep salad bar and cook and clean work station
- Provide great customer skills for customers
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
Caregiver
Elite Home Care Day Center & Transportations-Florence, SC
04.2024 - 06.2024
- Job includes housekeeping, daily exercise, laundry, and running errands
- Built strong relationships with clients to deliver emotional support and companionship.
- I help clients with moving from one place to another to prevent falls and any harm towards themselves
- Make sure clients are well taken care of throughout my shift.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Food Service Worker
Chartwells K12-Florence, SC
10.2023 - 01.2024
- Cook and prep and prepare food and clean and sanitize work area
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
Housekeeper
Courtyard by Marriott-Florence, SC
09.2023 - 10.2023
- Clean and sanitize assigned rooms and restock bathrooms with fresh towels and wash cloths and strip linen and put fresh linen on beds
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Operated electronic backpack vacuums and floor sweepers.
- Verified cleanliness and organization of storage areas and carts.
- Handled requests for extra linens, toiletries and other supplies.
Tortilla Thrower
Ruiz Foods-Florence, SC
07.2021 - 09.2023
- Hit every plate with tortilla if can and throw bad ones away and clean and sanitize after shift
- Follow and maintain all safety procedures and regulations when working on assembly line
- Observe and dispose any bad product from main line
- Reported any mechanical problems to supervisor immediately.
Office Cleaner
ServiceMax Corporation-Chattanooga, TN
02.2021 - 07.2021
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Sanitizing offices and sweeping and mopping and cleaning restrooms and company based in FedEx Ground in Florence, SC
- Emptied trashcans and transported waste to collection areas.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Fulfillment Associate
QVC Distribution Center-Florence, SC
10.2020 - 12.2020
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Worked with customers to pack items according to specific desires and requirements.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Housekeeping
Days Inn-Florence, SC
06.2020 - 10.2020
- Clean rooms and strip beds and supply new sheets and towels in each room and sanitize room
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Operated electronic backpack vacuums and floor sweepers.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Performed general housekeeping duties such as cleaning, emptying trash, power scrubbing and vacuuming for 2-floor building.
McDonalds Crew Member
McDonald's-Florence, SC
05.2020 - 06.2020
- Clean and restock work area and dining area
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Wendy's-Florence, SC
12.2016 - 03.2017
- Take orders, cook food, wash dishes, restock area, clean dining area and bathrooms, and restock again.
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Education
High school or equivalent -
Wilson High School
Florence, SC06.2018
Skills
- Cashier
- Customer Service
- Food Service
- Housekeeping
- Cash Handling
- Residential Cleaning
- Assembly
- Communication skills
- Customer support
- Manufacturing
- Goal-Oriented
Certification
- Caregiver Certification, 04/01/24
Additional Information
I have open availability but preferred Monday-Friday
Assessments
- Customer service, 08/01/20, Completed, Identifying and resolving common customer issues
- Food service fit: Crew member, 06/01/20, Proficient, Measures the traits that are important for successful food service crew members
Workauthorization
Authorized to work in the US for any employer
Timeline
Food Service Worker
Southern Foodservice Management-Florence, SC
08.2024 - Current
Caregiver
Elite Home Care Day Center & Transportations-Florence, SC
04.2024 - 06.2024
Food Service Worker
Chartwells K12-Florence, SC
10.2023 - 01.2024
Housekeeper
Courtyard by Marriott-Florence, SC
09.2023 - 10.2023
Tortilla Thrower
Ruiz Foods-Florence, SC
07.2021 - 09.2023
Office Cleaner
ServiceMax Corporation-Chattanooga, TN
02.2021 - 07.2021
Fulfillment Associate
QVC Distribution Center-Florence, SC
10.2020 - 12.2020
Housekeeping
Days Inn-Florence, SC
06.2020 - 10.2020
McDonalds Crew Member
McDonald's-Florence, SC
05.2020 - 06.2020
Crew Member
Wendy's-Florence, SC
12.2016 - 03.2017
High school or equivalent -
Wilson High School
- Caregiver Certification, 04/01/24
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