Veronica Winfield
Fort Worth
Summary
Purpose‑driven Program Director committed to empowering individuals to rise from crisis to confidence through transformative programming, strategic leadership, and community‑centered innovation. At The Potter’s House Fort Worth, I led multi‑departmental initiatives that strengthened organizational culture, expanded outreach, and equipped people with tools for resilience, growth, and spiritual development. I designed and launched high‑impact programs, directed teams with clarity and compassion, and built systems that elevated excellence across operations, events, and member engagement. My work reflects my life mission: to create spaces where people are seen, supported, and strengthened. While building pathways that help them step boldly into purpose, healing, and legacy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Director
The Potter's House Fort Worth
04.2015 - 06.2025
- Designed and led multi‑tier programs that supported community engagement, leadership development, and organizational growth.
- Developed new initiatives from concept to launch, ensuring alignment with organizational mission and strategic goals.
- Evaluated program effectiveness using feedback, participation metrics, and outcome data to drive continuous improvement.
- Directed large‑scale events including conferences, workshops, and community gatherings with attendance ranging from hundreds to thousands.
- Coordinated logistics such as scheduling, vendor relations, production, communications, and volunteer staffing.
- Ensured excellence in event experience through detailed planning, creative programming, and seamless execution.
Administrative Assistant
The Potter's House Dallas, Inc.
09.2010 - 04.2015
- Managed daily office operations by coordinating schedules, meetings, communications, and workflow for leadership and team members.
- Developed and maintained administrative systems that improved efficiency, organization, and information flow.
- Handled confidential information with professionalism, discretion, and integrity.
- Served as a primary point of contact for internal teams, volunteers, and external partners.
- Drafted announcements, emails, and written communications that reflected organizational voice and clarity.
- Tracked progress and maintained documentation for ongoing initiatives and special projects.
- Greeted and assisted visitors with professionalism and warmth.
Receptionist
Green Valley Christian School
01.2006 - 05.2008
- Welcomed students, parents, staff, and visitors with warmth, professionalism, and a service‑oriented mindset.
- Responded to inquiries in person, by phone, and via email, ensuring clear, timely, and helpful communication.
- Represented the school’s values through positive interactions and a calm, supportive presence.
- Maintained organized filing systems, records, and confidential student information in compliance with school policies.
- Assisted students with daily needs, including late passes, early dismissals, and general guidance.
Education
Bachelor of Science - Business Finance
Western Governors University
Salt Lake City, UT06-2027
Associate of Arts - Business Administration
Bryant & Stratton College
NYSkills
- Leadership & Team Development
- Program Design & Management
- Strategic Planning
- Operations & Administration
- Event Production
- Volunteer Engagement
- Communication & Public Speaking
- Community Relations
Certification
Life Coach Certification
National Association of Christian Counselors
Timeline
Program Director
The Potter's House Fort Worth
04.2015 - 06.2025
Administrative Assistant
The Potter's House Dallas, Inc.
09.2010 - 04.2015
Receptionist
Green Valley Christian School
01.2006 - 05.2008
Bachelor of Science - Business Finance
Western Governors University
Associate of Arts - Business Administration
Bryant & Stratton College