Veronica Wright
Eatonville,WA
Summary
Passionate educator dedicated to improving the lives of students and community members. Experienced in curriculum development, needs assessment, and developing and delivering targeted education that addresses real life needs of students. Enthusiastic learner with 10+ years experience of teaching, community outreach, public speaking, and program development. Collaborative and mission-driven educator with the ability to simplify and translate technical terminology and concepts into engaging lessons for a variety of age and developmental levels as well as develop relationships between programs, entities, and businesses.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Parkland Family Dentistry
12.2024 - Current
- Served as the lead for the project of redesigning two websites for two of the owner's offices. Acted as the primary editor and liaison between all interested parties to ensure the websites were tailored to the office personnel's’ and owner's preferences.
- Provide treatment plans including information on insurance coverage, address patient requests, schedule and cancel appointments, and call in medication refills to pharmacies.
- Manage sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Assistant Professor
Brigham Young University - Hawaii
09.2017 - 08.2023
- Served in various leadership roles including AE 1 level coordinator, Resource Room and Textbook coordinator, and Faculty and Student Experience Committee Co-chair for the Asia Pacific Career Conference.
- Redesigned curriculum for multiple courses including a new Reading and Writing core course at the Academic English 1 level, an ESL Academic vocabulary course, and a TESOL Teaching Vocabulary course.
- Served on multiple committees including 3 hiring committees and a Program Review Committee.
- Coordinated with programs on campus to provide training for Reading Writing Center tutors and taught a full teaching load of ESL and TESOL classes annually.
Captioning Lead
Disability Resources for Students Department, University of Washington
09.2016 - 05.2017
- Collaborated with supervisors and multiple teams to create and edit online training course modules.
- Processed over 500 video captioning requests a quarter for all 3 UW campuses using tools such as email, vendors, and an online myDRS database.
- Co-taught captioning trainings for interested departments and managed time sensitive, high priority emails.
- Collaborated with several co-workers on a research project evaluating the accessibility of files on UW campuses.
Education
Master of Arts - Teaching English As A Second Language
Northern Arizona University
Flagstaff, AZ05-2016
Associate of Arts - English Education
Brigham Young University
Provo, UT04-2009
Skills
- Program and Curriculum Design
- Public Speaking and Facilitation
- Cross Agency Collaboration
- Public Outreach and Engagement
- Instructional Strategies
- Teacher Training
- Assessment Development
- Digital and Print Communication
- eLearning Platforms
- Data Analysis
- Educational Technology
- Microsoft Office Suite
Accomplishments
- Community Day Committee Member. Helped plan and execute the 2024 Community Day Program and Street Fair designed to celebrate the students in the Eatonville school district and build and strengthen community relationships through events and service.
- Program Review Committee Member. Served as an assistant to the Program Lead to oversee the writing of 2 program reviews (EIL and TESOL) which included data collection, writing, interpretation of data, and editing.
Timeline
Patient Care Coordinator
Parkland Family Dentistry
12.2024 - Current
Assistant Professor
Brigham Young University - Hawaii
09.2017 - 08.2023
Captioning Lead
Disability Resources for Students Department, University of Washington
09.2016 - 05.2017
Master of Arts - Teaching English As A Second Language
Northern Arizona University
Associate of Arts - English Education
Brigham Young University