Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Ybarra

Fontana,CA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

13
13
years of professional experience

Work History

Auto Collision Office Manager

R & F Auto Collision Center
2013.06 - Current
  • Ensured proper documentation of all estimates, adhering to company protocols and legal requirements.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed multiple projects simultaneously, ensuring timely completion of all assigned tasks.
  • Developed strong relationships with local auto parts suppliers for expedited delivery and cost-effective pricing.
  • Minimized downtime by coordinating with technicians and parts suppliers for efficient scheduling of repairs.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Senior Caregiver

IHSS Public Authority
2011.01 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Afterschool Paraprofessional

Norton Science and Language Academy
2019.08 - 2022.12
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Documented student progress and communicated with parents to keep informed.

Education

Business Administration in Business -

Chaffey Community College
Fontana, California
06.2024

Skills

  • Collision estimating software
  • CPR certified
  • Customer Service
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Classroom Management
  • Problem-Solving
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

Afterschool Paraprofessional

Norton Science and Language Academy
2019.08 - 2022.12

Auto Collision Office Manager

R & F Auto Collision Center
2013.06 - Current

Senior Caregiver

IHSS Public Authority
2011.01 - Current

Business Administration in Business -

Chaffey Community College
Veronica Ybarra