Experienced professional with a strong track record in executive roles, poised to drive impactful change. Demonstrated expertise in implementing strategic initiatives and improving operational performance. Recognized for exceptional collaborative team leadership skills and adaptability to evolving business needs.
Overview
12
12
years of professional experience
Work History
Vice President
More Family Brands
01.2023 - Current
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Collaborated with senior management to develop strategic initiatives and long term goals.
Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Identified opportunities to improve business process flows and productivity.
Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
Increased company growth through collaboration with sales and marketing departments.
Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
Established and maintained strong relationships with customers, vendors and strategic partners.
Represented organization at industry conferences and events.
Oversaw business-wide changes to modernize procedures and organization.
Developed innovative sales and marketing strategies to facilitate business expansion.
Managed financial, operational and human resources to optimize business performance.
Formulated and executed strategic initiatives to improve product offerings.
Communicated business performance, forecasts and strategies to investors and shareholders.
Oversaw divisional marketing, advertising and new product development.
Office Manager
Registry Steaks & Seafood DBA Cheesewich Factory
06.2021 - 01.2023
Excellent time management skills and ability to multitask and prioritize work
Excellent written and verbal communication skills
Review and submit vendor payments
Analyze bank transactions and prepare reconciliations
Process payroll and maintain 401k plan
Strong organizational and planning skills
Attention to detail and problem solving skills
Create, publish and track Digital Marketing campaigns, and SEO, schedule all travel for trade shows
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Review and approve office supply acquisitions
Knowledge of accounting, data, and administrative management practices and procedures
Export and Office Manager
Seafrigo Cold Storage
08.2018 - 06.2021
Managed 18 direct reports
Responsible for mailing, shipping, supplies, and bills
Partner with HR to maintain office policies as necessary and Prepare payroll
Responsible for developing and implementing office policies by setting up procedures and standards
Evaluate and manage staff performance
Monitor and maintain office supplies inventory
Handle customer inquiries and complaints
Assistant Practice Manager
Family Vision Care
10.2012 - 10.2018
Establish and monitor procedures for medical software
Organize orientation and training of new staff members
Manage relationships with 20 vendors
Ensure security, integrity, and confidentiality of HIPPA medical data
Determine current trends and purchase eyeglass frames
Remain updated and professional knowledge by attending educational workshops, building networks with fellow professionals, and reviewing of industry publications
Leveraged marketing strategies to increase visibility within the local community, attracting new patients while retaining existing ones.
Optimized workflow processes for greater efficiency, allowing more time for direct patient interaction and care.
Oversaw daily operations of the medical practice, ensuring adherence to industry standards and regulations.
Export and Office Manager
Hasak Cold Storage
05.2015 - 05.2018
Managed 5 direct reports
Oversee adherence to office policies and procedures
Developed and implemented office policies by setting up procedures and standards to guide the smooth operation of the office
Responsible for providing orientation and training to new employees, coach, mentor, and discipline office staff