Proven record of facilitating support services and managing fast paced office. Solid communication skills, written and oral, including the ability to work in a team environment. A multitude of versatile skills around efficiency and productivity. Advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and levels of patient/client satisfaction. Trusted consultant, liaison and assistant.
Overview
26
26
years of professional experience
Work History
Community Sales Manager
GFO Homes
Celina, TX
05.2024 - 05.2025
Guided all phases of sales process, focusing on prospecting and closing deals.
Developed and executed effective sales strategies to expand customer base.
Implemented CRM systems, enhancing lead management processes.
Conducted tours of model homes for prospects and addressed inquiries about features.
Followed up with clients post-move to ensure satisfaction and address concerns.
Negotiated sales contracts, monitoring progress throughout the entire process.
Promoted active listings through social media marketing, open houses, and newsletters.
Ensured timely delivery of purchased homes by coordinating with contractors and vendors during construction process.
Developed relationships with real estate agents to increase referrals of new home buyers.
New Home Sales Associate
J Williams Staffing
Irvine, CA
03.2023 - Current
Greeted potential customers and provided information about the new home development.
Developed relationships with prospective buyers to assist them in selecting a floor plan that best suited their needs.
Assisted customers in negotiating options and upgrades for their new homes.
Provided tours of model homes to potential buyers and answered questions regarding features, finishes, amenities, and available lots.
Explained financing options to customers
Organized open houses to showcase new developments or existing models.
Managed customer inquiries via phone or email in a timely manner.
Real Estate Sales Administrator
Kuper Sotheby's International Realty
Austin , TX
07.2022 - 01.2023
Worked closely with marketing department to optimize strategic initiatives.
Reviewed and verified all closing documents for accuracy prior to submission.
Listed properties for sale using multiple platforms such as print media or online listings.
Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Organized open house events to promote properties on sale.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
Updated transaction status in internal databases on a daily basis.
Maintained accurate records of all activities within the transaction process in an organized manner.
Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
Medical Practice Manager
Obstetrics and Gynecology, P.A.
Dallas, TX
07.1999 - 07.2018
Provided support to physicians by organizing patient charts prior to scheduled appointments.
Oversaw day-to-day operations of the front desk area to ensure an efficient flow of patients through the check-in and checkout processes.
Recruited qualified candidates for open positions within the practice when necessary.
Performed administrative tasks, such as preparing correspondence, or maintaining personnel files.
Managed staff scheduling and set patient scheduling policy.
Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
Supervised patient billing, collection, and financial counseling, and assisted with cash posting.
Trained employees on best practices and protocols, while managing teams to maintain optimal productivity.
Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
Worked with management team to improve workflows and eliminate unnecessary tasks.
Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
Managed busy calendar for executive team, planning and preparing meetings and communications.