VERONICA A MEJIA
TRAVEL AGENT
Houston,TX
Summary
Adept at enhancing financial processes and customer satisfaction, I leveraged my expertise in QuickBooks and exceptional problem-solving abilities at HRT CONTRACTORS. My proactive approach led to streamlined payment processing and a notable increase in client retention. I excel in dynamic environments, consistently forging strong relationships and driving efficiency.
Overview
26
26
years of professional experience
2
2
Languages
Work History
Accounting Assistant
HRT CONTRACTORS
02.2016 - 09.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Travel Agent
EXCELSIOR TRAVEL & TOURS
03.2005 - 06.2010
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Attended industry conferences and networking events to stay current on market trends, forging valuable connections with key players in the travel sector.
- Followed up with customers to increase customer service with travel plans.
Travel Agent
SUPER VIAJES
06.1998 - 10.2004
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Attended industry conferences and networking events to stay current on market trends, forging valuable connections with key players in the travel sector.
Education
GED -
HCDE
6515 IRVINGTON BLVD12-2024
Skills
Microsoft Excel
Data Entry
Invoicing and Billing
MS Office
Invoice Verification
Bank Reconciliation
Accounts Payable and Receivable
Bookkeeping
Payroll Processing
Quickbooks
Payment Processing
Data Processing
Invoice Processing
Timeline
Accounting Assistant
HRT CONTRACTORS
02.2016 - 09.2024
Travel Agent
EXCELSIOR TRAVEL & TOURS
03.2005 - 06.2010
Travel Agent
SUPER VIAJES
06.1998 - 10.2004
GED -
HCDE
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