Veronica J Larreynaga
Kerman,CA
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day to day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment by multitasking and in groups too.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
Work History
Rep Sales
Sonora Wireless
Mendota, California
02.2013 - Current
- Assisted customers with product inquiries and service issues.
- Processed orders and managed customer accounts efficiently.
- Educated customers on wireless products and services available.
- Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money or adjusting bills.
- Compute sales prices, total purchases, receive and process cash or credit card payments.
- Determine prices, schedules and discounts rates.
- Provide customers with information such as quotes, order, sales, shipping, warranties, funding options, incentives, or tax rabates.
Education
Mendota High School
MendotaSkills
- Customer relationship management
- Order processing
- Product knowledge
- Billing resolution
- Credical
- Service orientation
- Troubleshooting
- Persuasion
- Computer, Microsoft Office
- Language: Bilingual
Timeline
Rep Sales
Sonora Wireless
02.2013 - Current
Mendota High School