Veronica Rodriguez
Watauga,TX
Summary
Disciplined individual committed to being challenged. Motivated and hardworking. Integrity and compassion are aspects to do a job well.
Overview
20
20
years of professional experience
Work History
Trauma Registrar
Texas Health Resources HEB
03.2022 - Current
- Contributed to enhanced patient safety by meticulously reviewing and verifying all entered data for accuracy and completeness.
- Streamlined the data entry process for faster and more accurate documentation of patient information.
- Participated in ongoing professional development opportunities related to trauma registries, ensuring up-to-date knowledge on industry standards and best practices.
- Provided crucial support to hospital leadership in the development of a comprehensive, evidence-based approach to trauma care that reduced patient mortality rates and improved overall outcomes.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Improved patient outcomes by accurately collecting and analyzing trauma data for quality improvement initiatives.
- Performed regular quality and validation assessments on patient data to verify accuracy.
HIM Data Integrity Specialist
Cook Children’s Medical Center
11.2017 - Current
- Responsible for ensuring the integrity of the Enterprise Master Patient Index (EMPI) by managing MRN duplicates and overlays.
- Assist with electronic chart corrections.
- Resolve assigned HIM interface errors.
- Perform electronic charting investigations
- Work collaboratively with HIM staff, hospital departments, and other healthcare affiliates to ensure efficient resolution to patient identity errors.
- Educate staff with doc types, policies and procedures when needed.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
HIM Data Abstractor
Cook Children’s Medical
03.2015 - 11.2017
- Identifying and abstracting specific data from within the medical record
- Enter data into the medical record data base system for billing and statistical reporting.
- Enter coded data from outpatient physical billing system into medical center billing system to medical center facility fees.
- Required accuracy rate was 97%.
- Promote positive customer relations through prompt and courteous service.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Determined and implemented techniques to improve medical records retrieval process.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Improved operations by working with team members and customers to find workable solutions.
Patient Access Lead
Cook Children’s Medical
11.2004 - 03.2015
- Responsible in assisting the management team in overseeing the ongoing activities of the Registration Dept.
- Resource person for the registration personnel, who worked in Patient Registration and other departments throughout the UCC clinic.
- Administered duties to personnel staff in regards to scanning, indexing, demographic updates and educate with hospital wide policies.
- Quality assurance of the staff.
- Responsible for shift coverages if needed.
- I would assist personnel with questions or concerns from the patients or families.
- Maintained a confidential and positive attitude.
- Public relations
- Scheduled patient appointment and procedures with Athena and Meditech.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Checked daily doctor schedules and verified insurance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Created agendas and communication materials for team meetings.
- Improved customer satisfaction by finding creative solutions to problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
Health Data Specialist-Physician Certification -
Midland College
2020
Skills
- Meditech
- Epic
- Microsoft Office
- 10 key
- Athena
- 3M
- Snag it
- Nitro
- Excel
- OnBase
- Quantum 360
- Billing system
- Data base
- Detail oriented
- GroupWise
- Indexing/Scanning
- Quality assurance
- Reporting
- Spanish speaking
- Information systems management
- Planning and coordination
- Process improvement
- Administrative support
- Customer service
- Supervision
Timeline
Trauma Registrar
Texas Health Resources HEB
03.2022 - Current
HIM Data Integrity Specialist
Cook Children’s Medical Center
11.2017 - Current
HIM Data Abstractor
Cook Children’s Medical
03.2015 - 11.2017
Patient Access Lead
Cook Children’s Medical
11.2004 - 03.2015
Health Data Specialist-Physician Certification -
Midland College
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