Veronika Atchison
Round Rock,TX
Summary
Experienced Program Manager bringing over 8 years of valuable expertise to forward company objectives. Skilled in managing functional program operations and projects related to program support and logistics. Expertise in parent education, home visiting and program management. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
17
17
years of professional experience
Work History
Program Manager
SAFE Alliance, Strong Start
2017.07 - Current
- Supervise a team of six; five parent educators and a case manager
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Conduct weekly reflective and administrative supervision for parent educators and case manager
- Reviewed client files to ensure proper procedures were followed
- Collaborated with other leadership staff to ensure productivity
- Ensures program accountability for both self and supervisees in regards to service delivery, reported outcomes, outputs, file maintenance, confidentiality, program requirements and staying within budget
- Makes sound decisions that help the Parent Educator progress towards self-identified goals, while ensuring the safety of everyone
- Conduct individual quarterly observations with parent educators on the field
- Effectively consults and collaborates with various community entities and SAFE professionals to provide holistic services to the clients including attending various community meetings as outreach
- Attend trainings, workshops, and conferences for professional development related to Parent Education and Child Abuse Prevention
- Responsible for the ongoing assessment of potential risk to the people we serve, staff, volunteers and the community; works with staff to ensure proper notification of program and other risks.
Bilingual Parent Educator
SAFE Alliance, Strong Start
2016.01 - 2017.07
- Provide individual parent education during home visits using an evidence-based curriculum such as Triple P (Positive Parenting Program) and Nurturing Parenting
- Assist families in identifying strength based, client-focused goals to meet their needs and overcome barriers
- Maintained accurate documentation of client interactions, assessment results, and service referrals to ensure continuity of care across providers.
- Work with diverse cultures and individuals while having a respectful and sensitive approach
- Conduct monthly outreach to provide information to the communities we serve
- Building rapport with clients and families in direct practice
- Established strong partnerships with community organizations such as schools, healthcare providers, social service agencies, and cultural institutions to enhance resources available for clients.
Interim Program Manager
SAFE Alliance, Strong Start
2016.04 - 2016.07
- Supervised four Parent Child Specialists
- Conducted weekly reflective supervision for direct care staff
- Reviewed client files to ensure proper procedures were followed
- Collaborated with other leadership staff to ensure productivity
- Reviewed timesheets and mileage forms of staff
- Facilitate therapeutic staffing along with biweekly group supervision of all direct care staff
- Attend monthly community meeting to collaborate with fellow community organizations.
Special Ed. Title I, Educational Assistant III
Hernandez Middle School, Round Rock ISD
2007.01 - 2016.01
- Teach students a modified special education curriculum according to their educational needs
- Maintain weekly documentation on students' progress
- Attended ARD's as an interpreter regarding students placement
- Crisis intervention to students with severe emotional distress on a daily basis
- Collaborated with general education staff to ensure student’s educational growth.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Intern
The Key2Free (Anti-Human Trafficking Non-Profit Organization)
2015.01 - 2015.05
- Research and analyze data from human trafficking activity in Austin area
- Document human trafficking data in the central Texas area
- Help with fundraising for different events
- Collaborate with team members regarding current projects
- Volunteer Coordinator for their annual 5K
- Extensive training in human trafficking.
Education
Bachelors of Arts in Human Services, with an emphasis in Human Services and Non-Profit Management -
St. Edward's University
Austin, Texas05.2015
Skills
- Bilingual in English and Spanish
- Solution Oriented
- Compassionate Leader
- Accredited in Positive Parenting Program, 2016
- Accredited in Nurturing Parenting/Families Jan. 2017
- Significant experience working with diverse populations
Timeline
Program Manager
SAFE Alliance, Strong Start
2017.07 - Current
Interim Program Manager
SAFE Alliance, Strong Start
2016.04 - 2016.07
Bilingual Parent Educator
SAFE Alliance, Strong Start
2016.01 - 2017.07
Intern
The Key2Free (Anti-Human Trafficking Non-Profit Organization)
2015.01 - 2015.05
Special Ed. Title I, Educational Assistant III
Hernandez Middle School, Round Rock ISD
2007.01 - 2016.01
Bachelors of Arts in Human Services, with an emphasis in Human Services and Non-Profit Management -
St. Edward's University
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