Veronika Barton
Salinas,CA
Summary
Motivated business professional bringing 16 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Owner / Operator Cleaning Services
Heaven On Earth Cleaning
07.2008 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Managed day-to-day business operations.
Associate Team Leader
Blockbuster Video
01.2004 - 07.2008
- Enhanced team productivity by implementing efficient project management strategies and setting clear goals.
- Streamlined communication channels for improved collaboration among team members and increased efficiency.
- Mentored junior associates, resulting in accelerated professional growth and higher performance levels.
- Managed multiple projects simultaneously, ensuring timely completion and client satisfaction.
- Delivered high-quality project results by fostering a strong sense of teamwork, dedication, and commitment to excellence within the team.
Assistant Manager
Hollywood Video
02.2000 - 06.2004
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Skills
- Business Management
- Sales Leadership
- Business Launch
- Client Service
- Employee Development
- Operations Management
- Contract Management
- Staff Hiring
- Customer Relations
- Small Business Operations
- Business Administration
Timeline
Owner / Operator Cleaning Services
Heaven On Earth Cleaning
07.2008 - Current
Associate Team Leader
Blockbuster Video
01.2004 - 07.2008
Assistant Manager
Hollywood Video
02.2000 - 06.2004
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