Veronika Brinkley
Murfreesboro,TN
Summary
Experienced finance professional with a successful background in accounts receivable management. Skilled in enhancing billing processes and maintaining precise financial records. Recognized for fostering collaborative teamwork and consistently achieving desired outcomes, while adapting seamlessly to evolving business requirements. Employers highly value expertise in financial software and strong analytical abilities.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Analyst
Smyrna Ready Mix
07.2024 - Current
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
- Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
- Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
- Mitigated disputes over invoices by liaising between internal departments and clients, ensuring clear communication and swift resolution of issues.
- Shaped best practices within the team through regular review meetings focused on enhancing overall performance in accounts receivable functions.
- Optimized cash application processes by identifying inefficiencies and implementing process improvements that expedited posting of payments.
- Developed professional relationships with internal and external clients to encourage open communication and feedback.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
Credit Manager
QuikQ, LLC
08.2021 - 05.2024
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
- Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development.
- Referred delinquent accounts to collections department or outside resources.
- Conducted comprehensive financial analysis to assess creditworthiness for both new and existing customers.
Realtor
Homes of Tennessee
04.2016 - 07.2021
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Ensured compliance with federal/state laws regulating real estate transactions.
Assistant Vice President
Bank of America
06.2004 - 03.2016
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
- Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
- Increased efficiency by streamlining processes and implementing new software tools for the team.
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.
- Improved employee retention rates through the development of comprehensive training programs and mentorship initiatives.
- Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
- Oversaw change management initiatives, ensuring smooth transitions during periods of organizational restructuring or process improvements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Education
BBA - Business Management
Western Governors University
Salt Lake City, UT03-2020
Skills
- Microsoft Excel
- Payment negotiations
- Accounts receivable software
- Invoice processing
- Cash application
- Dispute resolution
- Credit management
- Debt collection
- Organization skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Reliability
- Critical thinking
- Effective communication
Languages
German
Native or Bilingual
Timeline
Accounts Receivable Analyst
Smyrna Ready Mix
07.2024 - Current
Credit Manager
QuikQ, LLC
08.2021 - 05.2024
Realtor
Homes of Tennessee
04.2016 - 07.2021
Assistant Vice President
Bank of America
06.2004 - 03.2016
BBA - Business Management
Western Governors University
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