Summary
Overview
Work History
Education
Skills
Accomplishments
Licensing
Timeline
Generic

Veronika Olaniyan

Arlington,VA

Summary

Results driven Quality Assurance/Control Specialist with proficiency in auditing, analyzing data and resource allocation. Committed to paying impeccable attention to detail, resulting in meticulous work habits and strong work ethic. First-rate creative thinking, problem-solving and time management abilities. Exceptional communication and interpersonal skills, with a high level of flexibility, and innovation for a changing environment. Ability to develop meaningful and productive working relationships with management, and clients/customers. Tremendous ability to exceed expectations and succeed under pressure.

Overview

15
15
years of professional experience

Work History

Quality Assurance Specialist

Small Business Administration, SBA
Washington DC
08.2021 - Current
  • Reviewed the processes of the SVOG program documenting issues of non-compliance to prevent improper grant award payments
  • Identified control gaps in processes, procedures, and systems through in-depth research and assessment and suggested methods for improvement
  • Analyzed data and findings and prepared reports for lead auditor detailing quality assurance and/or improper payment exceptions
  • Complied with established internal procedures by examining reports, processes and documentation
  • Conducted compliance audits of payments and receipts to determine compliance with SVOG statutory requirements
  • Identified management control weaknesses and provided value added suggestions for remediation.

Grants Management Specialist

Small Business Administration, SBA
Washington, DC
04.2021 - 07.2021
  • Managed grant policy formulation, interpretations and administration.
  • Distributed grant requests for proposals, reviewed responses, and recommended acceptance
  • Ensured that all statutory requirements, and grant conditions have been met, during closeout of grant programs
  • Analyzed and resolved complex issues related to financial and administrative aspects of grant programs
  • Ensured grantee expenditure of funds is in accordance with current Federal laws and SVOG statutory regulations

Loan Specialist

Small Business Administration, SBA
Washington, DC
09.2020 - 04.2021
  • Originated, reviewed, processed, closed, and administered customer loan proposals
  • Applied accepted financial procedures to analyze financial resources to determine applicant's ability to repay requested loans
  • Ensure loan files contain all pertinent documentation to include conversations with applicants and written recommendations or justifications for conclusions
  • Recommended loan approvals and denials based on customer loan application reviews
  • Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information to determine feasibility of granting loans
  • Successfully closed average of forty-five loans per month

Management Assistant/Fleet Services Coordinator

Enterprise Holdings
Rockville, MD
01.2014 - 05.2016
  • Managed multiple branches, providing operational support, coordinating time and attendance with employees, assuring all customer needs are met and satisfied
  • Conducted sales and service calls to current and potential business partners to grow sales and expand business
  • Provided accountability for over 250+ fleet and assets of the branch, including proper maintenance and cleanliness of all vehicles
  • Coordinated marketing strategies to local business partners and assisted in building solid, long-lasting relationships with key business stakeholders.
  • Managed accounts receivables and processed all payments in the office; process the collection for loss control contracts
  • Liaison between insurance companies and Enterprise
  • Trained and mentored all new employees/interns in rental department
  • Directed sales of auxiliary products to drive company revenue
  • Managed multiple branches, providing operational support, coordinating time and attendance with employees, assuring all customer needs are met and satisfied

Fleet Client Services Coordinator

  • Served as the administrative assistant to the Accounts Management team, providing clerical and administrative support
  • Prepared all invoices and coordinate with budgeting on the payment of all invoices
  • Processed duplicate title, tags, address change, and state transfer request
  • Point of contact with all invoices, and tax questions
  • Assisted in the development of the SharePoint system
  • Coordinated deletion of units, purchase options, and selling of customer owned vehicles
  • Coordinated lease schedules and auditing folders for newly delivered vehicles
  • Managed multiple branches, providing operational support, coordinating time and attendance with employees, assuring all customer needs are met and

Lead Teller Operations Specialist

Wachovia/Wells Fargo Bank
Washington DC
11.2007 - 04.2010
  • Received credit applications and performed preliminary review
  • Prepared credit packages for review by underwriting team
  • Conducted general overview to establish credit worthiness for each applicant
  • Conducted regular proof work and followed up on chargebacks and deposit corrections
  • Approve/disapprove loan/credit request
  • Accurately processed, completed, and maintained customer transactions and account services
  • Transferred loan files to compliance team at conclusion of loan process
  • Managed and trained employees in different aspects of account services


Education

B.S - Biology

Howard University
Washington, DC
05.2009

Skills

  • HTML search engines
  • Microsoft Office Suite: Excel,
  • Access, power point, Word, Outlook
  • Salesforce
  • Financial & Operational reporting
  • Share Point

Accomplishments

  • Non-Compliance Assessment
  • Editing and reviewing proficiency
  • Corrective action planning and implementation
  • Ability to multitask and perform critical analyses
  • Excellent Customer Service Skills
  • Budgeting/ Forecasting and planning

Licensing

Notary Public, State of Virginia

Commission expires on April 30, 2023

Timeline

Quality Assurance Specialist

Small Business Administration, SBA
08.2021 - Current

Grants Management Specialist

Small Business Administration, SBA
04.2021 - 07.2021

Loan Specialist

Small Business Administration, SBA
09.2020 - 04.2021

Management Assistant/Fleet Services Coordinator

Enterprise Holdings
01.2014 - 05.2016

Lead Teller Operations Specialist

Wachovia/Wells Fargo Bank
11.2007 - 04.2010

B.S - Biology

Howard University
Veronika Olaniyan