I participate in vocal classes and have a passion for ice skating
Gardening
Personal development and self-improvement, such as public speech classes and phycology
Regularly practice mindfulness and meditation for overall wellness
Veronika Skripka
Las Vegas,NV
Summary
Results-oriented sales worker engages with customers to help establish rapport.
Experienced with various administrative tasks such as invoice processing, scheduling meetings, providing customer assistance and website administration.
Experienced with overseeing all facets of warehouse operations, including inventory management and logistics coordination.
Hard-working, high energy persona with passion for customer satisfaction. Known for great reliability and attention to detail.
Overview
13
13
years of professional experience
Work History
Office Secretary/Outside Sales Representative
Ararat Wine & Liquor Wholesale Inc
03.2019 - 11.2024
- Scheduled appointments and conducted follow-up calls to clients.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Maintained daily report documents, memos and invoices.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Expanded customer base through networking, and relationship building.
- Website administration.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Processed returns and updated accounts.
- Monitored inventory levels closely to prevent stockouts or overstock situations, maintaining optimal availability of products for customers.
- Wine Tasting
Front Desk Receptionist
Hi Star Autocenter
10.2018 - 02.2019
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
Communications Specialist
OOO Innovative Business Solutions/Philip Morris In
04.2015 - 02.2016
- Created persuasive sales collateral that effectively communicated product benefits, resulting in increased lead generation efforts.
- Answered client queries and complaints to provide strong customer service.
- Took photographs and videos during special events for promotional materials and social media pages.
- Negotiated with vendors to secure cost-effective services for marketing materials.
Sales Associate
OOO Synergy/PUIG RUS
11.2013 - 08.2014
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
OOO Alcor and Co
04.2013 - 08.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Makeup Artist/Store Associate
Agency Avenue Promotion
11.2011 - 02.2013
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Demonstrated and explained use of different beauty products to educate customers.
- Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
- Solved customer challenges by offering relevant products and services.
Education
Secondary Professional Education (vocational) - Technician Aesthetist
Creative Industries Academy - College Lokon
St. Petersburg, Russia06-2011
Skills
- Billing and invoicing
- Organization
- Accounts receivable and payable
- Rapport and relationship building
- Shipping and receiving
- Warehouse layout optimization
- Sales expertise
- Inventory management
Interests
Timeline
Office Secretary/Outside Sales Representative
Ararat Wine & Liquor Wholesale Inc
03.2019 - 11.2024
Front Desk Receptionist
Hi Star Autocenter
10.2018 - 02.2019
Communications Specialist
OOO Innovative Business Solutions/Philip Morris In
04.2015 - 02.2016
Sales Associate
OOO Synergy/PUIG RUS
11.2013 - 08.2014
Sales Associate
OOO Alcor and Co
04.2013 - 08.2013
Makeup Artist/Store Associate
Agency Avenue Promotion
11.2011 - 02.2013
Secondary Professional Education (vocational) - Technician Aesthetist
Creative Industries Academy - College Lokon
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