Veronika Smith-Riley
Miami,FL
Summary
I have been in the work force of Customer Service, Transportation, and Real Estate Management for many years. Work ethic and teamwork is superb. I have been nominated many times at current job and previous employer as Employee of the month. I enjoy servicing people and community. I have decided to transition into a bigger arena and promising career with Metro Dade. I am very eager to move forward and grow.
Overview
13
13
years of professional experience
Work History
Site Supervisor
Eve Financial Consultant & Capital Group, LLC
10.2018 - Current
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
- Provided onsite training to help develop employee skills
- Implemented best practices and safe operating procedures
- Worked with personnel and managers to meet strict timelines
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions
- Developed work schedules for team members to maximize shift coverage
- Prioritized and delegated workload based on available materials
- Resolved issues between employees and customers using company policies
Transportation Driver
Extreme Property Management & Investments, LLC
05.2010 - 10.2018
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences
- Communicated with dispatchers and other personnel to coordinate transportation schedules
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Maintained professional and friendly demeanor during deliveries to uphold company reputation
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles
- Followed all relevant traffic laws and safety regulations
- Communicated with customers to provide delivery updates and confirm delivery locations
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions
- Delivered goods and products to customer on time and in excellent condition
Education
Bachelor of Arts - Business Administration
University of Miami
Miami, FLAssociate of Arts - Theology
Florida Memorial University
Opa-locka, FLHigh School Diploma -
Miami Southridge Senior High School
Miami, FL06.1990
Skills
- Site Due Diligence
- Word Processing
- Strategic Planning
- Security awareness
- Inventory procurement
- Contract Management
- Project Management
- Operations management
- Staff Management
- Construction management
- Work Site Preparation
- Site Layout
- Safety Awareness
- Project Coordination
- Quality Assurance
- Compliance Monitoring
Accomplishments
* Leader in my Church
* Established Team Building Projects for Transformation Church
Miami
* Employee of the month 9 times within a year
Leadership as a Church Leader in my church
I am the Leader for our Hospitality and Media Department.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Site Supervisor
Eve Financial Consultant & Capital Group, LLC
10.2018 - Current
Transportation Driver
Extreme Property Management & Investments, LLC
05.2010 - 10.2018
Bachelor of Arts - Business Administration
University of Miami
Associate of Arts - Theology
Florida Memorial University
High School Diploma -
Miami Southridge Senior High School
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