Veronika White
Clarksville,TN
Summary
Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
19
19
years of professional experience
Work History
Project Specialist, Operations
Paramount Management Group
08.2023 - Current
- Report project status to management and stakeholders.
- Assist in establishing project roadmaps and detecting unexplored prospects.
- Manage vendor relationships by negotiating contracts, overseeing subcontractors, and resolving conflicts.
- Monitor project performance against established goals, making adjustments as needed to ensure successful completion of tasks.
- Received employee of the month award for completing projects in record time for four consecutive months
Client Conversion Specialist, Mergers and Acquisitions
Paramount Management Group
08.2022 - 08.2023
- Demonstrated comprehensive understanding of acquisition process, including scope, objectives, and deliverables
- Employed industry-standard techniques and best practices to ensure effective execution throughout the acquisition process.
- Formulated targeted action plans to address unique portfolio scenarios
- Provided leadership to ensure timely completion of assigned tasks in the conversion process
- Resolved conversion issues and stress points arising during the process
- Effectively coordinated the integration process for a diverse portfolio that encompassed more than 5000 accounts, valued at $13 million.
Account Coordinator, Operations
Paramount Management Group
10.2020 - 08.2022
- Managed vendor communications and resolved client inquiries
- Maintained accurate information and monitored equipment in multiple ERP systems.
- Collaborated seamlessly with cross-functional teams to drive strategic decision-making for diverse business requirements.
- Demonstrated expertise in the maintenance and repair of ATMs, while resolving issues empathetically with customers.
- Managed a portfolio of more than 800 accounts
Branch Banker
PNC Bank
02.2020 - 11.2020
- Promoted customer loyalty through creating a differentiated experience.
- Maximized client retention through effective analysis of their banking requirements to provide tailored sales advice and improve overall banking performance.
- Leveraged ecosystem partnerships to acquire and expand customer relationships.
- Authorized up to $1 million for client transactions
Branch Banker Associate
PNC Bank
08.2019 - 02.2020
- Demonstrated expertise in product knowledge and service delivery, effectively guiding clients towards tailored solutions to meet their specific needs and expectations.
- Managed risk and demonstrated sound judgment to prevent loss
- Demonstrated expertise in retail banking compliance and code of ethics
- Achieved branch record for highest number of add-ons sold through successful upselling of products and services
Teller
PNC Bank
11.2018 - 08.2019
- Executed money management and cash handling responsibilities efficiently
- Provided excellent customer service by addressing customer queries regarding various retail banking services
- Demonstrated proficiency in adhering to policies, procedures, and ethical practices to prioritize safety and enhance customer security.
- Demonstrated proficiency in data entry, numerical analysis, and maintaining adherence to limitations and consistency while seeking management approval when necessary
- Led ATM operations, overseeing the weekly loading of $200,000 into machines
Full-time parent
01.2012 - 01.2018
- Given high priority to family life responsibilities
Manager
EM Leasing Int
01.2006 - 01.2012
- Executed tasks independently
- Implemented effective recruitment strategies resulting in successful hires
- Created an updated employee handbook that included comprehensive instructions for company tasks and an introduction to established policies and procedures
- Utilized assertive communication skills to effectively negotiate and resolve conflicts
- Identified and assessed needs, drafted planning, took actions and evaluated outcomes
- Scheduled work shifts for a team of 22 staff members
- Managed procurement of supplies for a network of 13 locations
- Managed ADP payroll for a team of 22 employees
Education
Bachelor of Finance -
University of Maryland Global Campus
12.2025
Skills
- Project planning and scheduling
- Microsoft office proficiency
- Process improvement
- Professional Integrity
- Cross-functional collaboration
- Documentation Management
- Scheduling expertise
- Work Planning and Prioritization
- Stakeholder Relations
References
References available upon request.
Timeline
Project Specialist, Operations
Paramount Management Group
08.2023 - Current
Client Conversion Specialist, Mergers and Acquisitions
Paramount Management Group
08.2022 - 08.2023
Account Coordinator, Operations
Paramount Management Group
10.2020 - 08.2022
Branch Banker
PNC Bank
02.2020 - 11.2020
Branch Banker Associate
PNC Bank
08.2019 - 02.2020
Teller
PNC Bank
11.2018 - 08.2019
Full-time parent
01.2012 - 01.2018
Manager
EM Leasing Int
01.2006 - 01.2012
Bachelor of Finance -
University of Maryland Global Campus
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