Summary
Overview
Work History
Education
Skills
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Languages
Affiliations
Accomplishments
Certification
References
Timeline
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Veronique Mboyekunda Okito

Silver Spring,MD

Summary

We can describe ourself as confident and organized. We can work Individually or among efficient team workers. We have both cultures of working and studying which allow to work and learn at the same time. Working under pressure doesn’t intimidate us, it’s a challenge to look forward to improving our ability and contributing to the success of the organization that employs us. We feel comfortable writing reports and under deadlines. We are open-minded person with over 10 years of experience coordinating activities in high level Front Offices and interacting with multiple teams. We have experience in International Administration, technical and analytical support to Human Resources. We are open to analytical tasks. We have a Master class in progress, in Leadership and Management.

Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Program Assistant

World Bank
Washington, District of Columbia
11.2019 - Current
  • Coordinator of Matrix VPs Secretariat(MVP) and SMD corporate meetings including scheduling, material distribution, record-keeping, and Events related to MVP meetings: Forum, retreat, coordination of meeting material process
  • Monitoring SMD corporate account
  • Support to the Special Advisor in charge of AI
  • Core member of the Annual/Spring Meetings coordination team, and overall organization
  • Support to Portfolio Assistants to the SMD: cross-coordination with VPUs on meeting materials
  • Worked under Director Strategy, Operations and Portfolio Assistants to organize high level meetings and retreat
  • Backup to Special Assistant
  • Annual meetings and Spring Meetings scheduling and logistics coordination
  • Onboarding of new Staff

Development assignment (Sr. EA)

World Bank
Washington, District of Columbia
05.2019 - 11.2019
  • Providing wide-ranging executive assistance in setting and managing priorities and the workflow of the Program Manager.
  • Coordinate the Program Manager’s schedule of meetings and appointments to ensure effective time management; screen, track, prioritize and follow-up all incoming email and documents, preparing responses as requested. Monitor and ensure timely response to requests from the Senior Director and other senior management.
  • Update the team on data related to the refugee portfolio
  • Ensure relevant documents and papers are available for meetings, deadlines are met, and documents requiring signature are of high quality and adhere to administrative and operational guidelines.
  • Prioritize and channel telephone calls and mail; monitor and follow-up on issues and priorities, ensuring that appropriate consultations take place.
  • Initiate and coordinate travel arrangements for the Practice Manager, staff and consultants as necessary, including visas, tickets and hotels.
  • Ensures smooth coordination of administrative support within the unit and in coordination with the Program Assistant.
  • Process new and extension contracts for consultants in Admin Portal
  • Review and initiate purchase orders for local and international vendors and hotels for events and workshops as needed and under supervision of the responsible TTL
  • File relevant and appropriate documents in WB Docs in accordance with the WB’s Access to Information Policy
  • Assist task teams with research and data retrieval such as budget reports, Trust Fund inquiries, Image Bank and WB Docs
  • Ad hoc administrative duties to back up the Senior Program Assistant in the Front Office and Program Assistant as needed.

Senior executive assistant

World Bank
Kinshasa, DRC
06.2011 - 11.2019
  • Assistant to the Country Director (CD), Front Office focal point
  • Managing of the Team of Assistants and Program Assistants (± 11 ACS)
  • Recruit, trains, oversee and mentor Administrative Client Support (ACS) staff effectively.
  • Mentor, train and support new recruited ACSs
  • Managing the travel security system
  • Participating to the recruitment of others Country Office Staff
  • Work closely with the Resource Management (RM) and Human Resources (HR) on issues related to the Office organization
  • Review of job posting/grading/selection/communication processes, and follows up on contract expirations, extensions, salary increases and other personnel actions
  • Work closely with the Country Management Unit (CMU) at the Head Quarter to manage the Front Office workflow.
  • Coordination of Programs and Activities at the Front Office
  • Ensure that tasks among ACS are dispatched equally.
  • Support the team of Assistants in their career development.
  • Maintain the office data base including contacts one.
  • Follow up on the CD’s calendar, scheduling meetings with Authorities, Donors…
  • Keep the Assistants team and all office Staff informed on reports and updates related to operations or related.

Team Assistant

World Bank
Kinshasa, DRC
12.2009 - 05.2011
  • Administrative support to teams
  • Logistics support to missions
  • Logistics support to Task Team Leaders : Coordination of Logistics for Forums, workshops, international workshops : Coordinat with Ressource Management on perdiem, Vendor and invitations
  • In charge of organization of events such high level meetings and workshop
  • Support to the Lead Operations Officer
  • Support to the World Bank Country Program Performance Revue team (CPPR)
  • Back up to the Front Office (including, managing the CD ‘s agenda)
  • Co-ordinates with Operational Team and other service units, and liaise frequently with team members at headquarters and in the Country Offices, as well as external counterparts and also responsibility for the aspect of the unit’s administrative functions as well as an assistant to sector staff on mission

Administration officer

SOFRECO
Kinshasa, DRC
05.2009 - 12.2009
  • In charge of the Projects Administration
  • Manage the team’ s agenda
  • Drafting meetings reports
  • Maintain the project data base and filing
  • Project Focal point
  • Logistics support to Missions
  • Follow up on pending actions during the Task Team Leader’s absence
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.

Personal break

self
Kinshasa, DRC
01.2009 - 04.2009

N/A

HR administrator

De Beers DRC Exploration
Mbuji Mayi, DRC
06.2008 - 12.2008
  • Distribute adverts to notice boards and over the camps
  • Distributes and regularly follow up on telephone bill and HR pouch
  • books and follows medical appointment for employees (400 Staff)
  • Updating and circulating HR bookings calendar
  • Supports in different recruitment Process
  • Co-ordinates register attendance and training course arrangements
  • Follow up on issues related to contractors and others related matters
  • Ensure that all procedures and updated policy are enforced in De Beers field
  • Having accurate data physical and soft data on field employees
  • HR field focal point

Logistic Storeman and Administration Officer

De Beers DRC Exploration
Kananga, DRC
01.2008 - 05.2008
  • In charge of the entry and exit of the Goods in the Store,
  • Follow up of the Supply Chain by the ACPAC program,
  • To hold the monthly inventory of all the articles.
  • Work closely with the procurement team.
  • Follow up of all administrative cases at Kananga base during company closing period
  • In charge of the disposal of Kananga camp’s items

Kimberlitic Mineral analyst

De Beers DRC Exploration
Kananga, DRC
01.2006 - 01.2008
  • To analyze samples from the field (different backgrounds and countries).
  • In charge of laboratory procedures, capture laboratory data.
  • Laboratory’s local team leader.
  • Distribute of tasks to Laboratory local team

General Manager Assistant

Emaxon Polishing
Kananga, DRC
01.2005 - 01.2006
  • In charge of Office Administration
  • Human resources: to overview recruitment of 250 candidates to polishing diamond and payroll, managing conflict.
  • Make report of meetings and close working with HR on matters related to Staff
  • Follow up of General manager decision into all services
  • Overview over procurements
  • Dealing with appointments

Administrative officer

Alisei (Italian NGO)
Kananga, DRC
08.2004 - 12.2004
  • Administration
  • Human resources: payroll, conflict management, etc.
  • Logistics: Stocks check and replenishment
  • Accounting
  • Procurement

Administrative and Logistics Intern

Catholic Relief Association (CARITAS
Kananga, DRC
06.2003 - 07.2003
  • Interpreting for speakers of other languages in my community, - Home office, Social Services, and Housing…
  • Writing report of each service made.

Student intern

University of Lubumbashi
Lubumbashi, DRC
12.2002 - 01.2003
  • Verify budget accounts, keep documents files,
  • Carried out day-to-day duties accurately and efficiently.

Consultant Intern

Congolese Federation of enterprises
Lubumbashi, DRC
12.2000 - 01.2001
  • Computing of inflation index of local goods;
  • Tax counselling to small enterprises.
  • Organizing forums, meetings, and conferences regarding medium and small enterprises

Education

Master of Business Administration - Leadership and Management

York St John University through the Robert Kennedy
United Kingdom
10.2021 -

Bachelor of Science - Economics

University of Lubumbashi.
Lubumbashi/DRC
09.1997 - 09.2003

Certificate of Higher Education - Business and Administrative

Lycée Disuminyina
Kananga/DRC
09.1994 - 07.1996

Skills

  • Microsoft Office,
  • Internet/Email, Lotus Notes/Outlook, Tracking systems, SAP, Intranet, Supply chain
  • Administration & HR
  • Literate and numerate
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building

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Languages

English
Advanced
French
Fluent
Swahili
Native

Affiliations

  • Travel
  • Reading

Accomplishments

I received several award (more then 15) during my career.

Certification

  • Mastering Trust Fund
  • Leadership training
  • Various World Bank online training: Trust Fund, Project Cycle, LARS Coordination, Access to Information, Record Management, Ethic, SAP; ethics ...
  • Training as Analyst of kimberlitic minerals in South Africa by the Beers Group Company
  • Training in HR overview/ INPP Kinshasa.
  • Training in First Rescue

References

  • Lisa Finneran Director Strategy Operations/World Bank Group lfinneran@worldbank.org
  • Stefan Emblad Country Director, West GAZA senblad@worldbank.org
  • Ethel Sennhauser Director Strategy Operations/World Bank Group esennhauser@worldbank.org
  • Arturo Franco Director, Group Strategy afranco2@worldbank.org
  • Marie-Françoise Marie-Nelly Country Director mmarienelly@worldbank.org
  • Jean Christophe Carret Country Director, World Bank DRC jcarret@worldbank.org
  • Xavier Devictor FCV Manager xdevictor@worldbank.org
  • Mike Lynn Exploration Manager/ De Beers DRC Exploration Mike.lynn@debeersgroup.com
  • Conti Vincenzo Alisei Project Manager /Kananga okopepe@hotmail.com
  • Igor Kontorovich Emaxon Factory Manager br10@list.ru
  • Barbara Christians De Beers DRC Exploration Lab Trainer +27767 334 101

Timeline

Master of Business Administration - Leadership and Management

York St John University through the Robert Kennedy
10.2021 -

Senior Program Assistant

World Bank
11.2019 - Current

Development assignment (Sr. EA)

World Bank
05.2019 - 11.2019

Senior executive assistant

World Bank
06.2011 - 11.2019

Team Assistant

World Bank
12.2009 - 05.2011

Administration officer

SOFRECO
05.2009 - 12.2009

Personal break

self
01.2009 - 04.2009

HR administrator

De Beers DRC Exploration
06.2008 - 12.2008

Logistic Storeman and Administration Officer

De Beers DRC Exploration
01.2008 - 05.2008

Kimberlitic Mineral analyst

De Beers DRC Exploration
01.2006 - 01.2008

General Manager Assistant

Emaxon Polishing
01.2005 - 01.2006

Administrative officer

Alisei (Italian NGO)
08.2004 - 12.2004

Administrative and Logistics Intern

Catholic Relief Association (CARITAS
06.2003 - 07.2003

Student intern

University of Lubumbashi
12.2002 - 01.2003

Consultant Intern

Congolese Federation of enterprises
12.2000 - 01.2001

Bachelor of Science - Economics

University of Lubumbashi.
09.1997 - 09.2003

Certificate of Higher Education - Business and Administrative

Lycée Disuminyina
09.1994 - 07.1996
  • Mastering Trust Fund
  • Leadership training
  • Various World Bank online training: Trust Fund, Project Cycle, LARS Coordination, Access to Information, Record Management, Ethic, SAP; ethics ...
  • Training as Analyst of kimberlitic minerals in South Africa by the Beers Group Company
  • Training in HR overview/ INPP Kinshasa.
  • Training in First Rescue
Veronique Mboyekunda Okito