Verousse Mondestin

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Continuously updated personal skillset through participation in professional development courses and hands-on experience with new technologies related to armored vehicles.

• Facilitated increased driver retention rates through mentorship programs focused on career development opportunities within the organization.
• Achieved timely deliveries through efficient scheduling, prioritization, and coordination with dispatchers.
• Enhanced fuel efficiency by implementing strategic route planning and monitoring driving habits.
• Contributed to accident-free driving record through adherence to safety protocols and defensive driving techniques.
• Submitted required daily, weekly and monthly compliance reports.
• Increased customer satisfaction by providing professional service, prompt communication, and addressing concerns in a timely manner.
• Continuously improved personal driving skills through additional training, certifications, and adherence to industry best practices.
• Drove assigned vehicle to deliver and pick up products.
• Maintained accurate delivery records with diligent documentation of routes, times, and cargo details.
• Improved vehicle maintenance and safety by conducting regular inspections and following preventive measures.
• Participated in regular safety meetings with fleet management and other drivers to discuss ongoing concerns, share experiences, and review updated policies or procedures.
• Reduced operational costs by optimizing routes and utilizing GPS technologies to avoid traffic congestion.
• Communicated effectively with customers regarding delivery updates or delays due to unforeseen circumstances such as weather or traffic conditions.
• Evaluated fleet performance metrics regularly to identify areas for improvement in efficiency or cost savings.
• Ensured compliance with transportation regulations by keeping updated on laws, maintaining necessary certifications, and attending training sessions.
• Trained new drivers on best practices for safe driving techniques, vehicle maintenance procedures, and company policies related to transportation services offered.
• Completed on-time deliveries by choosing best and most efficient routes.
• Successfully avoided time delivery delays by carefully planning best routes.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Filled out load paperwork and DOT-mandated log books.
• Protected people and equipment from hazardous materials by using correct procedures.
• Kept detailed records of deliveries and money received from customers.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Minimized company liability and risks to loads by obeying traffic laws.
• Fostered positive working relationships with regular customers.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Inspected load security and checked for damages.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Collected money from customers and helped resolve service complaints.
• Collaborated with team members to streamline processes for better organizational productivity within the fleet department.
• Developed strong relationships with clients by delivering exceptional customer service throughout the entire transportation process.
• Performed minor repairs on vehicles as needed, minimizing downtime and ensuring continued operation of the fleet.
• Loaded and unloaded cargo efficiently while ensuring proper handling of materials to prevent damage or loss during transport.
• Handled hazardous materials, pesticides and prescription drugs according to company's procedures and applicable laws and regulations.
• Maintained acceptable driving record, current driver's license and applicable endorsements.