Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in document management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
Work History
Receptionist
Berlin Health and Rehab Center
07.2023 - Current
Corresponded with clients through email, telephone, or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained confidentiality of information regarding clients and company.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Maintained visitor log for entering and leaving facility for security purposes.
Sorted, received, and distributed mail correspondence between departments and personnel.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Collected room deposits, fees, and payments.
Camp Counselor
Camp Haluwasa
06.2022 - 11.2023
Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Organized and guided group activities by leading, coaching, and participating with campers.
Supported children by actively listening and offering encouragement.
Activities Aide
Berlin Health and Rehab Center
04.2023 - 09.2023
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Engaged residents through events, small groups, and personal attention.
Evaluated supplies and requested purchases to meet activity plans.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.