Summary
Overview
Work History
Education
Skills
Timeline
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Verselle Myvett

Verselle Myvett

Chesapeake,VA

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at K9s Only. Skilled in cash handling and conflict resolution, adept at training teams and improving operational efficiency. Demonstrates exceptional problem-solving and customer service management, ensuring safety and compliance while boosting morale and productivity.

Overview

10
10
years of professional experience

Work History

Counter Sales Representative/ Flex Agent

Hertz
02.2023 - Current
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Answered telephone calls to offer information and promote business products.
  • Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
  • Finalized sales by completing payments and required paperwork.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Informed customers about important policies and conditions on sales.
  • Achieved personal sales goals with great upselling and cross-selling abilities.
  • Handled returns or exchanges professionally while adhering to company policy guidelines.
  • Enhanced customer loyalty with attentive service, building long-term relationships with clients.

Airport Shuttle Driver

Allied Crew Transportation
02.2022 - 11.2023
  • Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
  • Collaborated with other employees to create a positive work environment that contributed to high levels of job satisfaction.
  • Streamlined communication between dispatchers and drivers using GPS technology, contributing to efficient operations during peak travel periods.
  • Contributed to company reputation for punctuality by consistently arriving at pick-up locations on time or ahead of schedule.

Shift Leader

K9s Only
07.2019 - 02.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Stock Room Associate

H&M Hennes & Mauritz
07.2014 - 05.2019
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
  • Shelved new and returned inventory according to proper storage procedures.
  • Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
  • Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.

Education

Abram Freeman Occupational School
Los Angeles, CA
05.2010

Susan Miller Dorsey Highschool
Los Angeles, CA
06.2000

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Flexible Schedule
  • Decision-making capabilities
  • Team motivation
  • Strong verbal and written communication
  • Training Assistance
  • Creative Problem-Solving
  • Customer Service Management
  • Team Collaboration and Leadership
  • Conflict Resolution

Timeline

Counter Sales Representative/ Flex Agent

Hertz
02.2023 - Current

Airport Shuttle Driver

Allied Crew Transportation
02.2022 - 11.2023

Shift Leader

K9s Only
07.2019 - 02.2021

Stock Room Associate

H&M Hennes & Mauritz
07.2014 - 05.2019

Abram Freeman Occupational School

Susan Miller Dorsey Highschool

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Verselle Myvett