Vershanda Dixon
Dickinson,TX
Summary
Transportation professional prepared for this role with substantial experience in safely operating buses and ensuring timely route completion. Focuses on team collaboration and reliability, adapting to changing schedules and passenger needs seamlessly. Exhibits strong organizational and multitasking abilities, valued by employers for consistent performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bus Operator
Texas City Independent School District
08.2024 - Current
- Maintained full understanding of local roads and traffic patterns.
- Transported students to and from school.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Prepared detailed reports of daily operations including incidents, mechanical is.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Followed all relevant schedules for routes and arrivals.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Supervisor/Transportation Management Coordinator
OnPoint Industrial Services
01.2022 - 05.2022
- Supervision of over 25 drivers transporting refinery workers in an industrial setting to and from work site according to FMCSA rules and regulations
- Maintained full understanding of local roads and traffic patterns.
- Transported customers to and from jobsite.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the jobsite, ensuring smooth workflow and timely completion of tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Educated staff on organizational mission and goals to help employees achieve success.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Bus Operator
Texas City ISD
08.2021 - 01.2022
- Transporting students to and from school in a safe and timely manner according to district guidelines as well as FMCSA rules and regulations
- Maintained full understanding of local roads and traffic patterns.
- Transported students to and from home and school.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Participated in ongoing training sessions to stay current on departments best practices and regulatory updates.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
Bus Operator
Onpoint Industrial Services
10.2019 - 04.2021
- Transporting refinery workers in an industrial setting to and from the work site according to FMCSA rules and regulations
- Maintained full understanding of local roads and traffic patterns.
- Transported customers to and from jobsite.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Transported passengers safely along prescribed routes according to schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Inspected bus for any mechanical issues before departure.
- Updated and maintained accurate trip logs and records.
- Followed all relevant schedules for routes and arrivals.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
Medication Aide
Oceanview Care Center
03.2006 - 06.2016
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Administered prescribed drugs to high-volume patient caseload.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Reported changes in patient status regarding drug therapy.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Safeguarded patients from potential drug interactions by carefully reviewing their medical histories before administering any new medications.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Ensured consistent treatment by effectively communicating with multidisciplinary healthcare teams.
- Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
- Fostered strong relationships with patients and their families, providing emotional support throughout their treatment journey.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Education
No Degree - Massage Therapy/ Nursing
San Jacinto College
Pasadena, TXCertificate - Notary
Huckleberry Notary Bonding, Inc.
Orlando, FL11-2023
Certificate of Completion - Real Estate
Kaplan Real Estate
Fort Lauderdale, FL08-2023
Insurance Adjuster - Insurance
The Adjuster School
Katy, TX09-2022
Skills
- Bus Driving
- Document review
- Notary public certification
- Strong communication skills
- Documentation
- Proficient in Microsoft Word, Excel, Access, PowerPoint
- Customer Service
- Telephone and email etiquette
- Conflict resolution
- Professionalism
- Staff supervision
Certification
- Texas Insurance Adjuster, 09-22
- All Lines Insurance Adjuster, 09/2022
- Florida Insurance Adjuster, 10/2022
- Commercial Driver License Class B
- S/P/Air Brake Endorsement
- Louisiana Insurance Adjuster, 08/23
- Notary Signing Agent, 11/23
Additional Information
Conflict Management, Negotiation
Affiliations
- Notary Public Commission of Texas
- Notary Association of America
Languages
English
Full Professional
Timeline
Bus Operator
Texas City Independent School District
08.2024 - Current
Supervisor/Transportation Management Coordinator
OnPoint Industrial Services
01.2022 - 05.2022
Bus Operator
Texas City ISD
08.2021 - 01.2022
Bus Operator
Onpoint Industrial Services
10.2019 - 04.2021
Medication Aide
Oceanview Care Center
03.2006 - 06.2016
- Texas Insurance Adjuster, 09-22
- All Lines Insurance Adjuster, 09/2022
- Florida Insurance Adjuster, 10/2022
- Commercial Driver License Class B
- S/P/Air Brake Endorsement
- Louisiana Insurance Adjuster, 08/23
- Notary Signing Agent, 11/23
No Degree - Massage Therapy/ Nursing
San Jacinto College
Certificate - Notary
Huckleberry Notary Bonding, Inc.
Certificate of Completion - Real Estate
Kaplan Real Estate
Insurance Adjuster - Insurance
The Adjuster School
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