Ver'Shantee McClendon
Las Vegas,NV
Summary
Motivated and detail-oriented healthcare professional currently pursuing a degree in Diagnostic Medical Sonography with hands-on experience in cardiovascular ultrasound procedures. Certified and licensed Phlebotomist with extensive training in venipuncture, capillary puncture, and specimen processing. CPR and First Aid certified, with a strong focus on patient care, safety, and customer service. Eager to apply and expand clinical skills in a fast-paced medical setting while continuing to grow in the field of diagnostic imaging.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security at Sunrise Hospital
Las Vegas, NV
10.2018 - Current
- Maintain safety and security of the premises
- Conduct regular patrols and monitor surveillance systems
- Respond to incidents and emergencies
- Confirmed visitor identification prior to granting entry into the building.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
- Maintained fully stocked cart, carrier, and station
- Obtained variety of blood samples through capillary puncture and venipuncture using syringes, butterfly, and straight needles.
Externship Training in Phlebotomy
Valley Hospital
Las Vegas, NV
01.2024 - 03.2024
- Externship Training in Phlebotomy
Customer Service Representative
Precision Opinion
Las Vegas, NV
11.2017 - 04.2018
- Conducted outbound phone surveys as part of healthcare and public opinion research initiatives.
- Followed standardized scripts and protocols to ensure consistency and compliance with study requirements.
- Maintained a high level of data accuracy and integrity by carefully recording responses and verifying information.
- Operated in a fast-paced call center environment, collaborating with team members to meet daily and weekly performance targets.
- Provided courteous and professional communication to all respondents, ensuring a positive experience and maximizing response rates.
Cashier
Dollar Tree
Las Vegas
04.2017 - 11.2017
- Provided friendly, efficient customer service by assisting shoppers, answering questions, and resolving issues at the register.
- Operated POS systems to process cash, credit, and debit transactions accurately and efficiently.
- Maintained store cleanliness and organization, including restocking shelves, facing merchandise, and keeping displays tidy.
- Unloaded shipments and stocked inventory, ensuring product availability and correct placement throughout the store.
Education
Associates degree - Cardiovascular sonography program
Las Vegas College
Las Vegas, NVPhlebotomy Laboratory Assistant -
Standards Of Excellence
Las Vegas, NV03.2024
High School Diploma - undefined
Desert Rose High School
Las Vegas, NV05.2015
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Microsoft Excel (Formulas, Charts, PivotTables)
- CPR Certified – American Heart Association
- HIPPA compliance
- Customer service
- Strong Communication
- Attention to Detail
- Empathy and patience
Certification
- Certified & Licensed Phlebotomy Technician I
- CPR Certified
Timeline
Externship Training in Phlebotomy
Valley Hospital
01.2024 - 03.2024
Security Officer
Allied Universal Security at Sunrise Hospital
10.2018 - Current
Customer Service Representative
Precision Opinion
11.2017 - 04.2018
Cashier
Dollar Tree
04.2017 - 11.2017
High School Diploma - undefined
Desert Rose High School
Associates degree - Cardiovascular sonography program
Las Vegas College
Phlebotomy Laboratory Assistant -
Standards Of Excellence