Focused Accounting professional with 2 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with Microsoft Excel. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.
Overview
11
11
years of professional experience
Work History
Accounting Clerk
Advantage Sales And Marketing
Irvine, CA
03.2014 - 05.2016
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Input high volume of monthly invoices with consistent accuracy.
Managed accounts payable and receivables and payroll.
Monitored status of accounts receivable and payable to facilitate prompt processing.
Investigated and resolved internal accounting variances to keep records current.
Reported financial data and updated financial records in ledgers and journals.
Tracked expenses and inventory purchases against budget guidelines.
Direct Service Worker
Independent Living
Baton Rouge, Louisiana
06.2011 - 06.2013
Maintained clean, safe and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Administered medication as directed by physician.
Supervised daily activities and provided assistance to staff.
Provided compassionate and patient-focused care to cultivate well-being.
Transported clients to and from medical appointments with safety and efficiency.
Student Administrative Assistant
Family Services Of Greater Baton Rouge
Baton Rouge, Louisiana
08.2009 - 05.2011
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Customer Service Representative
Convergys
Baton Rouge, Louisiana
07.2008 - 04.2011
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Recommended products to customers, thoroughly explaining details.
Provided primary customer support to internal and external customers.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Cultivated customer loyalty, promoted repeat business and improved sales.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Merchandiser
Walt Disneyworld
Orlando, Florida
01.2008 - 06.2008
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Answered customer questions regarding store merchandise, department information and pricing.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Tracked and recapped key item performance.
Unit Clerk
Baton Rouge General
Baton Rouge, Louisiana
09.2005 - 01.2008
Prepared admissions charts and scanned records.
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Answered multi-line telephone system, provided information and directed calls.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
Delivered clerical support by handling range of routine and special requirements.
Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
Completed daily charge reconciliation to keep billing current and accurate.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Registered and verified patient records before triage with most up-to-date information.
Education
Zachary High School
Zachary, LA
05.2005
Bachelor of Science - General Business
Louisiana State University
05.2016
Associate of Applied Science - Accounting Technology
Baton Rouge Community College
Baton Rouge, LA
05.2011
Skills
Record Reconciliation
Flexible and Adaptable
Information Confidentiality
Team Cooperation
Advanced Excel Spreadsheet Functions
Timeline
Accounting Clerk
Advantage Sales And Marketing
03.2014 - 05.2016
Direct Service Worker
Independent Living
06.2011 - 06.2013
Student Administrative Assistant
Family Services Of Greater Baton Rouge
08.2009 - 05.2011
Customer Service Representative
Convergys
07.2008 - 04.2011
Merchandiser
Walt Disneyworld
01.2008 - 06.2008
Unit Clerk
Baton Rouge General
09.2005 - 01.2008
Zachary High School
Bachelor of Science - General Business
Louisiana State University
Associate of Applied Science - Accounting Technology