Summary
Overview
Work History
Education
Skills
Musician
Languages
Timeline
Generic

Victor Smith

Corona,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and exceed what expectations have been set to show true dedication in the field.

Overview

7
7
years of professional experience

Work History

Associate Manager

Holdaak Fried Chicken
08.2022 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Oversaw training and onboarding process for all newly hired employees within the workplace.
  • Mentored and supported many department employees to create strong workplace culture.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Crew Member

Raising Cane's Chicken Fingers
02.2022 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Associate Manager

Mr Fries Man
08.2020 - 12.2021
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Oversaw training and onboarding process for all newly hired employees within .
  • Mentored and supported department employees to create strong workplace culture.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Certified Trainer

Raising Canes Chicken Fingers
05.2019 - 05.2020
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Maintained organization of documents, materials and equipment.
  • Documented attendance, participation and progress.

Crew Leader

Sonic DriveIn
03.2017 - 04.2019
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.

Education

High School Diploma -

Centennial High School
Corona, CA
06.2020

Skills

  • Project Management
  • Store Management
  • Business Planning
  • Multi Tasking

Musician

Spanish/English Fluent

Languages

Spanish
Professional Working

Timeline

Associate Manager

Holdaak Fried Chicken
08.2022 - Current

Crew Member

Raising Cane's Chicken Fingers
02.2022 - 08.2022

Associate Manager

Mr Fries Man
08.2020 - 12.2021

Certified Trainer

Raising Canes Chicken Fingers
05.2019 - 05.2020

Crew Leader

Sonic DriveIn
03.2017 - 04.2019

High School Diploma -

Centennial High School

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Victor Smith