Summary

Overview

Education

Work History

Skills

Work Availability

Timeline

Veronica Gonzalez

Marketing And Management

Belton,TX

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

11

11

years of professional experience

9

9

years of post-secondary education

2

2

Languages

Education

Bachelor of Science - Marketing And Management

The Art Institute of Austin, Austin, TX

2013.07 - 2018.09

Dean's List Fall 2016

High School Diploma -

Belton High School, Belton, TX

2009.08 - 2013.06

Work History

Store Manager

Daniel's Jewelers

Austin , TX

2020.03 - Current

Opened inventory boxes and restocked shelves.
Accepted and processed customer returns.
Trained and mentored new employees.
Counted out cash drawers and balanced totals.
Created employee schedules to align coverage with forecasted demands.
Processed cash, credit, debit, and check payments.
Trained team members in successful strategies to meet operational and sales targets.
Tracked, analyzed and reported store sales performance metrics to store manager.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Kept close eye on employees and customers to assess theft risks and maintain loss prevention goals.

Account Manager, Marketing

Black Ops Marketing

Austin , TX

2020.01 - 2021.01

Completed in-depth reviews of market conditions and customer preferences.
Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Educated clients on new products or services to increase customer engagement with brand.
Identified key entry points to enhance market penetration and maximize sales.
Monitored and analyzed customer feedback to identify opportunities for improvement.
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue, by conducting business trips within the state.

Intern

C2C Fashion And Technology

Austin , TX

2018.08 - 2018.10

Generated reports detailing findings and recommendations.
Developed effective improvement plans in alignment with goals and specifications.
Scheduled social media postings to advertise products and generate site traffic.
Performed office administrative duties to enhance team cohesiveness.
Participated in brainstorming meetings to develop marketing collateral.
Shadowed meetings and observed marketing director to grow professional experience.

Volunteer

Fashion Show At The Art Institute

Austin , TX

2014.03 - 2017.09

Assisted with special events and programs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Maintained clean, neat, and operational facilities to serve program needs.
Helped create comprehensive program to meet the fashion show needs.
In charge of conducting PR for the event by creating advertisements and communicating to local magazines and media within the area while maintaining school budget.
Assist models dress into coordinated attire that is selected in the look book.

Substitute Teacher

Troy ISD

Troy , TX

2016.08 - 2017.06

Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Provided instruction for students in core subject areas.
Supervised lunchroom and recess activities.

Volunteer

The Child Friendly Faith

Austin , TX

2013.08 - 2013.10

Assisted with a special event and program.
Supported engaging, fun, and smooth-running event by helping with organization and planning.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.

Skills

Merchandising

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Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline

Store Manager - Daniel's Jewelers

2020.03 - Current

Account Manager, Marketing - Black Ops Marketing

2020.01 - 2021.01

Intern - C2C Fashion And Technology

2018.08 - 2018.10

Substitute Teacher - Troy ISD

2016.08 - 2017.06

Volunteer - Fashion Show At The Art Institute

2014.03 - 2017.09

Volunteer - The Child Friendly Faith

2013.08 - 2013.10

The Art Institute of Austin - Bachelor of Science, Marketing And Management

2013.07 - 2018.09

Belton High School - High School Diploma,

2009.08 - 2013.06