Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Vesa Ramadani

Johns Creek,GA

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

2
2
years of professional experience

Work History

Sales Associate

Gap
Alpharetta, GA
12.2023 - Current
  • Collected payments and provided accurate change.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Processed transactions using a point-of-sale system.
  • Assessed customer needs to provide assistance and information on product features.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Bagged or packaged purchases and wrapped gifts.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Used technology resources to assist customers in locating and selecting items.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sales Representative

Scout & Molly's
Alpharetta, GA
09.2021 - 11.2023
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payment.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Described merchandise and explained use, operation and care.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Fostered relationships with customers to expand customer base and retain business.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Adhered to established policies and procedures when handling customer accounts.
  • Bagged or packaged purchases and wrapped gifts.
  • Understood and followed oral and written directions.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

High School Diploma -

Penn Foster
Johns Creek Georgia

Skills

  • Sales Development
  • Payment Processing
  • Upselling
  • Promotional Support
  • Customer Needs Assessment
  • Problem-Solving Skills
  • Positive and Professional
  • Complex Problem-Solving
  • Excellent Communication Skills
  • Customer Service
  • Relationship Building
  • Outgoing Personality
  • Money Handling
  • Cash Register Operation
  • Sales Training
  • Written and Oral Communication Skills
  • Meeting Deadlines
  • Flexible Schedule
  • Time Management
  • Policy and Procedure Adherence
  • Goal-Oriented
  • Exceptional Customer Service
  • Store Opening and Closing
  • Problem-Solving
  • Sales Strategies
  • Multi-Tasking Strength
  • POS System Operation
  • Teamwork and Collaboration
  • Conflict Resolution
  • Merchandising Knowledge

Languages

Albanian
Professional

References

References available upon request.

Timeline

Sales Associate

Gap
12.2023 - Current

Sales Representative

Scout & Molly's
09.2021 - 11.2023

High School Diploma -

Penn Foster

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Vesa Ramadani