VESHAWNA BROWN
Las Vegas,NV
Summary
Enthusiastic and self motivated transformational leader with over ten years of clinical and operational leadership experience. Eager to join an organization that will implement and showcase transferable skills to provide growth, quality staff retention and operational improvements. Proven history of creating solid rapport with providers, staff and executive team members which lead to exceptional growth and continued utilization of services provided.
Overview
10
10
years of professional experience
Work History
Chief Nursing Officer and Hospital Administrator
EMERUS HOLDINGS
07.2021 - Current
- Promote and ensure collaboration of medical team members
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Investigated and reported all incidents per hospital policies.
- Coordinated patient care services and managed clinical cost control.
- Assisted with preparation of budget and expense reports.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
- Successfully negotiated clinical contract renewals to
- Execute and direct clinical and non-clinical team members to provide quality care with key performance metrics
- Manage organizational goals and strategize goals to maintain
- Review, direct and manage operational performance reports to ensure expectations are being obtained and met
- Develop and strengthen internal and external relationships that will lead to increased patient volumes
- In conjunction with business development team, identify opportunities to provide innovative services, growth and revenue stability
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
- Developed policies and procedures for effective pharmacy management
Director of Wound care Operations
STRIDECARE MANAGEMENT
02.2021 - 10.2021
- Manage and Implement policies and procedures
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Onboard new nurse practitioners to EPIC product
- Present data to executive leadership and external partners
- Lead strategy meeting for development and implementation
- Assess, direct, and implement clinical processes and evaluations
- Direct day to day operations, including clinical management.
- Monitored budget and utilized operational resources.
- Developed systems and procedures to improve operational quality and team efficiency.
- Mentored and coached team members to foster productive and engaging work environment.
- Established and monitored quality assurance standards to achieve operational excellence.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, marketing and customer account operations efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and a fast-paced environment
- Identified issues, analyzed information and provided solutions to problems
- Cultivated interpersonal skills by building positive relationships with others
Program Manager
UT SOUTHWESTERN MEDICAL CENTER
09.2019 - 02.2021
- Quality & Operational Excellence
- Manage all clinical care teams' process and quality improvement programs related to documentation of MLIU patients for the Waiver 1115 program of Texas
- Implement strategies to improve patient compliance and program availability
- Establish balance scorecard measures and identify processes needed to implement understanding of goals
- Establish requirements for raw material of hospital and ambulatory quality achievement goals
- Develop and strengthen internal and external relationships that will lead to increased patient volumes
- Improve patient satisfaction goals through effective quality management
- Present program findings to executive leadership
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Devised creative solutions to critical customer and user needs.
- Developed and maintained logistics workflows, procedures and reports
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences
Program Director
Healogics
10.2014 - 09.2019
- Build and maintain strong relationships with potential referring providers and other healthcare facilities
- Develop strategies for business utilization of potential providers
- Manage oversight of all growth development for outpatient services
- Ensure all policies and procedures are understood and followed; communicate and report all clinic data with hospital partner and Healogics department heads
- Review clinical and operational data for quality and accuracy., Managed all clinical aspects of the clinic
- Participated in Quality Assurance and Improvement initiatives
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
- Reviewed charts weekly to complete quality control checks.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Monitored program performance to identify areas for improvement.
- Developed and implemented marketing strategies to promote program awareness and participation.
Clinical Nurse Manager
WOUND CARE SPECIALISTS
12.2013 - 10.2014
- Assessed wounds, implemented care plans, and coordinated with multiple departments to ensure the most effective care plans were implemented for patients
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
- Reviewed charts weekly to complete quality control checks.
- Initiated care plan and actualized appropriate interventions and treatment.
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
Education
Master's degree - Healthcare Administration
Columbia Southern University
Orange Beach, AL11.2023
Bachelor's degree - Healthcare Administration
Columbia Southern University
Orange Beach, AL2015
Associate of Science - Nursing
Platt College
Tulsa, OK2009
Associate of Applied Science Degree - Practical Nursing
Central Technology Center - Sapulpa
Sapulpa, OK2006
Associate of Arts - Liberal Arts And General Studies
Tulsa Community College
Tulsa, OK2000
Skills
- Strategic Planning
- Clinical and Operational Procedures
- Process Improvement
- Staff Mentoring,Training and Development
- Nursing Staff Supervision
- Recruitment and Staffing
- Job Performance Evaluations
- Disease Prevention Education
- Facility Oversight
- Regulatory Compliance
- Policy and Procedure Adherence
- Accreditation Coordination
- Profitability Strategies
- Facility Inspections
- Problem Resolution
- Quality and Safety Improvement Activities
Accomplishments
- Achieved 18% patient volume increase to OBGYN and mental health ambulatory services by managing State funded program for uninsured patients.
- Documented and resolved nursing contractor usage from 36 to 4 within one year of last Covid-19 surge challenge.
- Collaborated with multidisciplinary team to develop home wound care services for improved continum of care services.
- Recipient of 2015, 2016 and 2018 Center of Excellence Award with Healogics.
- Brought in 37 new or previous providers to utilize wound care services of new location.
Additional Information
- Certifications: BLS, ACLS, PALS and wound care expert
- Professional License: Registered Nurse, State of Nevada
Timeline
Chief Nursing Officer and Hospital Administrator
EMERUS HOLDINGS
07.2021 - Current
Director of Wound care Operations
STRIDECARE MANAGEMENT
02.2021 - 10.2021
Program Manager
UT SOUTHWESTERN MEDICAL CENTER
09.2019 - 02.2021
Program Director
Healogics
10.2014 - 09.2019
Clinical Nurse Manager
WOUND CARE SPECIALISTS
12.2013 - 10.2014
Master's degree - Healthcare Administration
Columbia Southern University
Bachelor's degree - Healthcare Administration
Columbia Southern University
Associate of Science - Nursing
Platt College
Associate of Applied Science Degree - Practical Nursing
Central Technology Center - Sapulpa
Associate of Arts - Liberal Arts And General Studies
Tulsa Community College
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