Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Veshma Bhimsingh

Woodstock,GA

Summary

I am from the Caribbean island of Trinidad. I completed all of my schooling in Trinidad. I migrated to the US in 2008. I lived in CA for 2 years and then moved to GA in May, 2010. I became a US a citizen in October 2014.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Thrive Media
Woodstock , GA
04.2017 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Performed research to collect and record industry data.
  • Maintained staff directory and company policy handbook for human resources department.

Insurance Agent

Aflac
Atlanta, GA
06.2015 - 05.2016
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Obtained underwriting approval by completing application for coverage.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Collected premiums on or before effective date of coverage.

Front Desk Receptionist

Modern Family Insurance
Woodstock , GA
04.2011 - 08.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Journalist

Win Media TV
Port Of Spain
07.2006 - 11.2007
  • Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
  • Performed research and checked facts to maintain high standard of journalistic integrity.
  • Wrote, edited and produced stories for Internet and digital channels.
  • Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
  • Pursued and developed stories independently and for assignment, covering range of topics.
  • Organized material, determined area of emphasis, and wrote stories according to prescribed editorial style and format standards.
  • Followed through on beat sources, contacts and leads to gather information for stories.
  • Evaluated and followed up on news leads and news tips to develop story ideas.
  • Provided on-air commentary for local radio and television stations.
  • Wrote news stories, developed leads and constructed headlines.
  • Established and maintained relationships with credible sources.
  • Followed-up on leads for information regarding news and events.
  • Fact-checked breaking news headlines by performing background research, contacting experts or witnesses and conferring with lawyers to comply with legal boundaries for sensitive stories.
  • Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
  • Anchored popular broadcast program with good ratings and audience engagement.
  • Delivered local news and feature reports in public radio style for Type news programs.
  • Presented developments in stories in live broadcasts and recordings.
  • Broadcasted and blind read copy for advertisements and breaking news developments.

Government Officer

Ministry Of Works And Transport
Port Of Spain
08.1998 - 08.2006
  • Trained employees on procedures and proper use of systems.
  • Oversaw Area of expertise data entry and security processes.
  • Handled office administration and logistics.
  • Verified grant agreements and negotiated contracts complied with applicable regulations.
  • Monitored employees and data entry and implemented new guidelines to improve efficiency and accuracy.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Bachelor Of Administrative Studies -

University of The West Indies
At Augustine
09.1993

Skills

  • Document and File Management
  • Computers and Technology
  • Microsoft Office
  • Microsoft Windows
  • Microsoft Excel
  • Office Equipment Operation
  • Labor Relations
  • Document Sorting
  • Education Administration
  • Critical Thinking
  • Speaking

Timeline

Administrative Assistant

Thrive Media
04.2017 - Current

Insurance Agent

Aflac
06.2015 - 05.2016

Front Desk Receptionist

Modern Family Insurance
04.2011 - 08.2014

Journalist

Win Media TV
07.2006 - 11.2007

Government Officer

Ministry Of Works And Transport
08.1998 - 08.2006

Bachelor Of Administrative Studies -

University of The West Indies

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Veshma Bhimsingh