Vesta W. Huggins
Cordova,TN
Summary
Results-driven financial professional with over 20 years of experience in loan administration, relationship management, and credit analysis. Expertise in coordinating loan closings, managing diverse portfolios, and enhancing customer satisfaction through effective problem resolution. Proven track record in developing high-performing teams and driving business growth through strategic planning and relationship building.
Overview
27
27
years of professional experience
Work History
Portfolio Execution Specialist
Wells Fargo
Nashville, Tennessee
09.2020 - Current
- Manage an assigned loan portfolio.
- Conducted customer loan and regulatory diligence to ensure compliance and risk management.
- Coordinated loan closings to ensure timely and efficient processing.
- Facilitated communication between departments to enhance project workflow efficiency.
- Resolved customer inquiries by utilizing internal systems and resources effectively.
Relationship Manager Associate
Wells Fargo
09.2019 - 09.2020
- Identified and pursued cross-selling opportunities to enhance client relationships.
- Managed loan covenants for relation manager’s loan portfolios.
- Solicited and addressed customer operational needs and resolved issues to improve client satisfaction.
Credit Analyst II
Wells Fargo
Nashville, TN
01.2018 - 09.2019
- Conducted in-depth research and analysis on companies with annual revenues of $2MM to $20MM to support credit assessments.
- Assisted Relationship Managers in vetting for new business deals and compiled final credit proposal for committee review and approval.
- Assisted Relationship Managers in vetting for new business deals and compile final credit proposal for committee review and approval.
- Analyzed financial statements to assess applicants' repayment capacity and creditworthiness, informing lending decisions.
Business Associate II
Wells Fargo
04.2013 - 12.2017
- Supported Business Banking relationship managers with sales, marketing, and operations, enhancing client engagement and service delivery.
- Maintained a high level of customer service, gathered required data, and provided information on possible new services for customers.
- Facilitated customer operational needs by soliciting feedback, addressing requests, and resolving issues promptly.
- Recognized as Business Associate of the Month for outstanding performance in August 2013 and May 2014.
- Earned a place in the Winners Circle for exceptional sales performance in the first quarter of 2015.
- BA of the Month August 2013 & May 2014
- Winners Circle 1st QTR 2015
Branch Manager
Wells Fargo
04.2009 - 04.2013
- Developed and managed a high-performing team of 12 to achieve sales targets.
- Coached team members to enhance skills and support career growth.
- Exceeded consumer real estate and credit card goals.
- Ranked 8 out of 77 stores in Western Virginia Region.
- Achieved membership in Presidential Club during first quarter of 2011.
- Coordinated marketing initiatives that increased awareness and engagement for financial products and services.
Premier Client Manager
Bank of America
01.2002 - 01.2009
- Broadened client relationships within portfolio of 300 clients and acquired new clients through effective marketing and relationship building skills.
- Assessed client needs, identified opportunities, and recommended financial solutions to enhance service delivery.
- Inspired trust and confidence in clients through problem solving, listening carefully to clients’ needs, and by proactively recommending products and/or services.
Banking Center Manager
Bank of America
01.2002 - 01.2009
- Exceeded checking, savings, credit card, and mortgage goals for 2004 and first and second quarters of 2005, contributing to overall branch performance.
- Increased customer satisfaction score from 59 to 78 in four months, enhancing client retention and loyalty.
- Took over management of office operations in Northern Tennessee. ranked 32 out of 43 centers in Northern Tennessee market: Center is currently ranked 14 out of 43.
Branch Manager
SunTrust
01.2000 - 01.2002
- Generated, maintained, and serviced profitable business and retail relationships for the Vanderbilt Branch.
- Coordinated sales strategies with Regional Manager to align branch objectives.
- Developed new client base, driving deposit and loan growth.
Workplace Bank Manager
SunTrust
01.2000 - 01.2002
- Identified employers for Workplace Banking program, enhancing outreach strategy.
- Managed and directed Workplace Banking business development efforts, focusing on growth opportunities with existing and prospective customers.
- Led daily banking operations ensuring compliance with regulations and company policies.
- Managed branch staff, providing training and support to enhance performance.
- Developed strategic plans to improve customer service and operational efficiency.
Education
Master of Business Administration -
Howard University
Washington, D.C.Bachelor of Arts - Management
Seton Hill College
Greensburg, PASkills
- Loan portfolio management
- Loan underwriting
- Financial analysis
- Regulatory adherence
- Portfolio growth
- Customer relationship management
- Client retention
Timeline
Portfolio Execution Specialist
Wells Fargo
09.2020 - Current
Relationship Manager Associate
Wells Fargo
09.2019 - 09.2020
Credit Analyst II
Wells Fargo
01.2018 - 09.2019
Business Associate II
Wells Fargo
04.2013 - 12.2017
Branch Manager
Wells Fargo
04.2009 - 04.2013
Premier Client Manager
Bank of America
01.2002 - 01.2009
Banking Center Manager
Bank of America
01.2002 - 01.2009
Branch Manager
SunTrust
01.2000 - 01.2002
Workplace Bank Manager
SunTrust
01.2000 - 01.2002
Master of Business Administration -
Howard University
Bachelor of Arts - Management
Seton Hill College