Veta Jones
Chattanooga,TN
Summary
Compassionate, Dedicated Registered Nurse with background in delivering high-quality patient care within medical-surgical settings. Skilled in executing clinical techniques and tools to enhance patient comfort, recovery, and understanding of medical conditions. Strong communication skills, able to educate patients on disease prevention and health maintenance topics. Notable contributions include improved patient satisfaction rates and streamlined workflow procedures.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Staff Nurse
Erlanger East Hospital
Chattanooga, TN
12.2017 - Current
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Provided emotional support to family members during difficult times or end-of-life situations.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Utilized an electronic medical record system to store patient information securely.
- Ensured that all equipment was properly maintained according to safety protocols.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Maintained a clean work environment by following proper sanitation guidelines.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Assessed patients to determine their physical condition, health status and needs.
- Monitored vital signs and documented changes in a timely manner.
- Conducted patient education on medical treatments and procedures.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Coordinated care with charge nurse and other staff through daily communication.
- Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Transported patients to and from rooms and prepared for treatments according to individual specifications.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Facilitated transition to home care by providing patients with continued care information and discharge instructions.
- Answered patient questions and provided take-home materials for further information.
- Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
Care Coordinator/ Specialty Clinics Clinical Coord
White's Pediatrics
Dalton, GA
01.2015 - 12.2017
- Provided case management services to ensure the delivery of quality care.
- Conducted initial assessments and evaluations of patient's needs.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Educated clients on available resources and services within their communities.
- Scheduled appointments for clients with appropriate medical specialists.
- Responded promptly to inquiries from patients regarding their care plans.
- Provided emotional support to patients dealing with difficult health issues.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Staff Nurse/Phone Nurse
White's Pediatrics
Dalton, GA
12.2009 - 01.2015
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Assessed patients to determine their physical condition, health status and needs.
- Conducted patient education on medical treatments and procedures.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Answered patient questions and provided take-home materials for further information.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Utilized various software programs including Microsoft Word, Excel, and Outlook to complete job tasks efficiently.
- Generated weekly reports summarizing phone activity for management review.
- Documented messages left by callers and delivered vital information to intended employees.
Wellclinic Supervisor
White's Pediatrics
Dalton, GA
10.2006 - 12.2009
- Supervised team of 6-7 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Organized special events such as Health Fairs or holiday parties for employees.
- Created new strategies for improving customer service standards within the organization.
- Implemented cost-cutting measures without compromising quality of services offered.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of patients promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Staff Nurse
White's Pediatrics
Dalton, GA
10.2005 - 10.2006
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Participated in research activities related to evidence-based practice initiatives.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Utilized an electronic medical record system to store patient information securely.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Maintained a clean work environment by following proper sanitation guidelines.
- Assessed patients to determine their physical condition, health status and needs.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Monitored vital signs and documented changes in a timely manner.
- Conducted patient education on medical treatments and procedures.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Answered patient questions and provided take-home materials for further information.
- Communicated effectively with physicians and provided support during surgical procedures.
- Treated and monitored wounds using liquid skin, sutures and bandages.
- Transported patients to and from rooms and prepared for treatments according to individual specifications.
- Educated nursing students on proper care procedures and prioritization strategies.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Nurse Preceptor
White's Pediatrics
Dalton, GA
10.2004 - 10.2005
- Provided guidance and support to new nurses during their orientation period.
- Assisted in the development of competency-based skills checklists for newly hired nursing staff.
- Conducted performance evaluations for preceptees on a regular basis.
- Demonstrated critical thinking skills while providing direct patient care to preceptees.
- Mentored preceptees by modeling effective communication techniques with patients, families, and other healthcare professionals.
- Monitored the safety of patients during hands-on training sessions conducted with preceptees.
- Participated in interdisciplinary team meetings to discuss patient care plans for assigned cases.
- Observed patient assessments performed by the preceptee and provided constructive feedback when needed.
- Actively listened to questions posed by the preceptee in order to provide clear explanations or resources.
- Motivated nursing staff members by recognizing exemplary work performance within the unit or facility.
- Reviewed medical records with the precepters in order to ensure accuracy in documentation practices.
- Advised nursing staff members on proper medication administration techniques according to established protocols.
- Evaluated assessment data collected from patients under the supervision of a preceptor.
Staff Nurse
White's Pediatrics
Dalton, GA
10.2000 - 10.2004
- Participated in research activities related to evidence-based practice initiatives.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Utilized an electronic medical record system to store patient information securely.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Monitored vital signs and documented changes in a timely manner.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Answered patient questions and provided take-home materials for further information.
- Treated and monitored wounds using liquid skin, sutures and bandages.
- Transported patients to and from rooms and prepared for treatments according to individual specifications.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
MED-SURG RN
Hamilton Medical Center
Dalton, GA
04.1999 - 10.2000
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Assessed patient health and developed individualized care plans accordingly.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Performed physical examinations and assessments of patients' medical histories.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Collaborated with physicians in developing patient-specific treatment plans.
- Assisted doctors during medical procedures.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Ensured compliance with infection control policies and procedures.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Counseled patients on lifestyle changes that could improve their overall health outcomes.
- Advised family members on the best course of action for their loved ones' healthcare needs.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Worked closely with other healthcare professionals to coordinate patient care.
- Carried out physician orders regarding tests or medication administration accurately and safely.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Administered medications, tracked dosages and documented patient conditions.
- Monitored and managed various treatment and care interventions.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Charge Nurse
Hudsonview Care And Rehabilitation Center
North Bergen, NJ
01.1997 - 01.1999
- Assisted in the development and implementation of departmental policies and procedures.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Performed health education activities with patients to promote understanding of medical condition and self-care skills.
- Assisted with admission and discharge planning for assigned patients.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
- Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
- Maintained accurate records of all treatment interventions provided to each patient.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Implemented safety protocols when administering medications or performing treatments.
- Delegated tasks appropriately among staff members according to their qualifications.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Ensured compliance with infection control protocols throughout the facility.
- Provided emotional support for families facing difficult decisions regarding end-of-life care.
- Supervised licensed practical nurses and certified nursing assistants.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Monitored vital signs, medication administration, and fluid balance for assigned patients.
- Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
- Coordinated and performed patient admissions, transfers and discharges.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
- Supported physicians and consultants with tests and procedures.
- Complied with OSHA programs, maintaining safe and clean working environment.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Education
Associate of Science - Nursing
Excelsior College
Albany, NY10-2016
Skills
- CPR Certified
- Basic Life Support for Health Care Providers
Certification
ACLS Certified
Timeline
Staff Nurse
Erlanger East Hospital
12.2017 - Current
Care Coordinator/ Specialty Clinics Clinical Coord
White's Pediatrics
01.2015 - 12.2017
Staff Nurse/Phone Nurse
White's Pediatrics
12.2009 - 01.2015
Wellclinic Supervisor
White's Pediatrics
10.2006 - 12.2009
Staff Nurse
White's Pediatrics
10.2005 - 10.2006
Nurse Preceptor
White's Pediatrics
10.2004 - 10.2005
Staff Nurse
White's Pediatrics
10.2000 - 10.2004
MED-SURG RN
Hamilton Medical Center
04.1999 - 10.2000
Charge Nurse
Hudsonview Care And Rehabilitation Center
01.1997 - 01.1999
Associate of Science - Nursing
Excelsior College