Veta Redmond
Dallas,Texas
Summary
Executive Director with strong background in enhancing resident and staff relations, ensuring high-quality care and community involvement. Demonstrated success in managing budgets, maintaining regulatory compliance, and developing effective operational strategies.
Overview
28
28
years of professional experience
Work History
Executive Director
Sonoma House Assisted Living & Alzheimer's
Carrollton, Texas
08.2016 - Current
- Direct the daily operations of a 112-bed assisted living and memory care community, ensuring compliance with all state and federal regulations.
- Manage an annual budget of $5 million, identifying cost savings, and ensuring financial sustainability.
- Oversee a staff of 65 caregivers and managers. Assuring that all company, state, and federal policies are followed.
- Developed and implemented staff training programs for quality care.
- Served as the primary liaison for resident families, addressing concerns promptly and fostering a supportive community environment.
- Collaborate with healthcare professionals to enhance resident services.
- Ensure compliance with regulatory standards and best practices.
- Improve resident engagement through activity and wellness programs.
- Provide oversight of all departments to ensure compliance with established policies and procedures.
- Developed marketing strategies to promote the organization's mission throughout the community.
Regional Director of Operations
Stroud Companies
Dallas, TX
01.2014 - 08.2016
- Led regional operational strategy for five communities across diverse markets.
- Managed budgets and resource allocation for optimal operational performance.
- Developed training programs to enhance staff capabilities and performance standards.
- Oversaw compliance with safety regulations and industry standards across locations.
- Actively participated in industry events or conferences relevant to regional operations.
- Provided direction on budgeting, forecasting, capital expenditures, and other financial matters.
Project Management Coordinator
Stroud Companies
Carrollton, Texas
11.2009 - 02.2014
- Participated in the design and build team, in conjunction with vendors, for six communities throughout Texas.
- Oversaw budget management and resource allocation for multiple projects, ensuring financial accountability.
- Ensured legal compliance by staying informed on relevant laws, regulations, and standards for both the city and the state.
- Reviewed and approved annual operating and capital budgets, aligning with company objectives.
- Created all training materials and the company employee handbook for all communities.
- Wrote policies and procedures manuals, following all state, city, and county regulations.
- Coordinated production of all marketing materials for all properties.
Director of Operations
Lakeland Properties
Houston , TX
02.1998 - 07.2005
- Oversaw 750,000 sq ft of commercial and industrial properties in Houston metroplex.
- Managed tenant interactions and ensured timely rent collection.
- Administered annual budgets while providing detailed reports to property owners.
- Reviewed and approved repairs and capital expenditure projects to maintain property standards.
Skills
- Resident and staff relations
- Regulatory compliance
- Strategic planning
- Marketing strategy
- Operational strategy
- Cost management
Timeline
Executive Director
Sonoma House Assisted Living & Alzheimer's
08.2016 - Current
Regional Director of Operations
Stroud Companies
01.2014 - 08.2016
Project Management Coordinator
Stroud Companies
11.2009 - 02.2014
Director of Operations
Lakeland Properties
02.1998 - 07.2005