Vianca Green
Addison,TX
Summary
Admissions professional with proven ability to guide and support prospective students through all stages of admissions process. Known for fostering collaborative team environments and driving successful outcomes through adaptability and strong communication skills. Exceptional at managing multiple tasks and building relationships with applicants and colleagues.
Overview
21
21
years of professional experience
Work History
Admissions Repersentative
Ogle School
04.2021 - 12.2024
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Scheduled 6 appointments per week to meet with students face-to-face on zoom and discuss education plans.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Enhanced communication within the admissions team by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
JOB RECRUITER
Spherion
02.2022 - 07.2023
- Built and sustained quality, diverse pipeline of high-potential leadership and highly complex candidates for future opportunities
- Leveraged applicant tracking system to support workflow, maintain processes, and drive sourcing and hiring decisions
- Scheduled and oversaw skill, psychological, intelligence, and drug tests for prospective and current employees
- Consulted with business partners on hiring strategies, sourcing strategies, and initiatives aimed at attracting quality talent
DATA ENTRY OPERATOR
At Home Healthcare
08.2020 - 11.2021
- Verified information carefully and assigned proper classifications to eliminate errors
- Helped staff find and retrieve important information from manual inputs and automatically scanned data
- Examined written sources to obtain and review data quality
- Typed correspondence and reports from rough drafts, voice recordings, and dictation
- Managed daily data entry tasks in high-volume environment
- Compiled, sorted and verified the original documents prior to data entry
OFFICE ADMINISTRATOR
Havertys
06.2017 - 06.2020
- Assigned and managed special projects and initiatives by scheduling, allocating resources, and meeting project milestones
- Oversaw payroll, financial recordkeeping, accounts receivable, and accounts payable
- Drafted documents, correspondence, and reports using Word, Excel, and other MS Office tools
- Answered questions and provided customers with pricing information
- Prepared service requests to initiate action and assist customers
- Fielded and responded to faxes and emails while upholding confidentiality protocols and standards
PATIENT CARE COORDINATOR
Infinity Health Solutions
06.2016 - 09.2017
- Collaborated with other departments to expedite and schedule tests, procedures, and consultations
- Attended training and professional development opportunities to stay abreast of new developments in healthcare
- Liaised with other providers to participate in meetings and coordinated patient care requirements
- Assisted patients with understanding facility's policies and making smart health care decisions
RESTAURANT MANAGER
Taco Bueno
07.2010 - 04.2016
- Scheduled front and back-of-house staff and anticipated high volume traffic to deliver customer service levels in line with company standards
- Recruited, interviewed, hired, and trained staff according to company service-oriented values
- Increased productivity and employee retention, improved operations, and built good relationships with team members
- Organized and conducted pre-shift meetings to review specials, menu changes, and house counts
SALES REPRESENTATIVE
Suddenlink
08.2007 - 04.2010
- Provided customers with clear understanding of charges, billing, billing cycles, and customer equipment
- Implemented corporate marketing plans and initiated creative strategies to develop business
- Handled billing inquiries and provided customers with account changes based on requests
- Utilized market research, published reports, consultants, and key decision-makers to assess market opportunities
ASSISTANT STORE MANAGER
Underground Station
05.2007 - 06.2009
- Restructured departments and modeled customer service techniques to advance sales position in competitive markets
- Worked on sales floor and interacted with customers and employees to maximize and expand potential
- Revamped systems, processes, and training programs to reverse underperforming store metrics
- Worked with corporate and executive-level staff to address operational needs and establish strategies for profit growth
ASSISTANT SUPERVISOR
BlockBuster
07.2003 - 08.2005
- Reviewed existing systems continuously to identify improvement points and optimize strategies
- Spearheaded daily production meetings to coordinate smooth shift changes
- Contributed to hiring decisions, motivated team members, and disciplined missteps to keep team successful
- Coordinated worker schedules and assignments to meet customers' needs
- Hired, appraised, trained, and disciplined members of production team and offered constructive feedback to improve performance
TEACHER'S AIDE
Moss Elementary
08.2003 - 05.2005
- Took care of children's personal needs, including helping with putting on coats and bathroom visits
- Assisted with documenting classes and student-specific activities
- Supervised children consistently to maintain behavior standards and group security
- Demonstrated understanding of children and families from economically and culturally diverse backgrounds
Education
Associate of Science - Psychology
Tyler Junior College
Tyler, TXHigh School Diploma - undefined
Big Spring High
Big Spring, TXSkills
- Data analysis
- Applicant assessment
- Cost control and budgeting
- Time management
- Database research
- Customer service
- Spreadsheet tracking
- File management
- Student recruiting
- Leadership qualities
- Excellent interpersonal skills
Timeline
JOB RECRUITER
Spherion
02.2022 - 07.2023
Admissions Repersentative
Ogle School
04.2021 - 12.2024
DATA ENTRY OPERATOR
At Home Healthcare
08.2020 - 11.2021
OFFICE ADMINISTRATOR
Havertys
06.2017 - 06.2020
PATIENT CARE COORDINATOR
Infinity Health Solutions
06.2016 - 09.2017
RESTAURANT MANAGER
Taco Bueno
07.2010 - 04.2016
SALES REPRESENTATIVE
Suddenlink
08.2007 - 04.2010
ASSISTANT STORE MANAGER
Underground Station
05.2007 - 06.2009
TEACHER'S AIDE
Moss Elementary
08.2003 - 05.2005
ASSISTANT SUPERVISOR
BlockBuster
07.2003 - 08.2005
High School Diploma - undefined
Big Spring High
Associate of Science - Psychology
Tyler Junior College
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