Janeth Piza

· Managed filing system, entered data and completed other clerical tasks.

· Scheduled in-office client appointments.

· Assisted coworkers and staff members with special tasks on daily basis.

· Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

· Set up conference rooms, technology, and materials to facilitate meetings.

· Greeted all customers with a friendly and positive attitude to help build a connection.

· Replenished sales floor merchandise, organized shelves and stock room.

· Increased sales by offering product knowledge on customer favorites and promoting additional products.

· Assisted customers by answering questions and fulfilling requests.

· Helped customers complete cash/debit/credit purchases, and invited them to join the reward programs.

· Answered a high call volume (50+) in a fast-paced environment.

· Delivered prompt service to prioritize the customers time health, time and safety.

· Responded to customer requests for dispatch service in a timely manner.

· Quick critical thinking and problem-solving.

· Frequently managed the night/weekend shift team when no team lead/supervisor was available.

· Scheduled and dispatched drivers.

· Answered a high call volume in a fast-paced environment.

· Records retrieval. Handled and gathered confidential documents by the deadline for litigation purposes.

· Investigated and resolved client inquiries and complaints in a timely manner.

· Assisted management with personal tasks, such as emails and faxes.

· Answered a high call volume in a fast-paced environment.

· Responded to customer inquiries and concerns in a timely manner.

· Sales, introducing new products to customers over the phone.

Shipping and receiving.